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K850 Firmware Overview

Click to view updated thread with images


Posted by aloe
To alan j robertson try to change usb settings to media transfor then it will work


Posted by aloe
After update to 037 i lostdata connection a lots of time the phone reeboot a lot but i dont think se solving it the k 850 no longer in production sad for us owners

Posted by woz099
I have now had to re-start my phone anumber of times because of this problem.

When trying to make a call, there is no sound coming through the handset unless I select loud-speaker. Then when I transfer it back, silence again? Anyone else had this?

The only similarity in circumstance may have been that it had been connected to my car through Blue-tooth. Normally, the Blue-tooth connects and disconnects in my car ok. Once re-started, the phone is ok. Had the phone almost eight weeks and this has happened four times now and I have had to re-start to reset each time.

It has happened on both 031 and the new 037 FW's.

BTW: Once I flashed through SEUS to 037, the first switch-on failed after the 'Please-Wait' but then switched on normally. I have had no random re-boots since flashing the FW, just this Speaker Fault.

Anyone got any INFO ?

Posted by larry 68
I've had problems connecting to BT headset since I moved to 031, I dont have a car kit but both the wired and ear piece headsets wouldnt answer calls, could answer by the handset but no sound at all in the headsets, just another bug of 031 i guess.

Just checked and still no update for o2 UK.

Posted by the-prince
the reason why people get a flash burn is nothing to do with the firmware, its because the little sensor next to the light gets dirty and so it thinks its in a darker environment then it actually is and it causes the flash to go off stronger.

solution: clean it out with a toothpick every so often

Posted by vegetaleb
Since SE is acting like nokiu they pass lot more time in preparing the 7 next coming phones than concentrating on their actual ''best seller'' problems and support...
I am afraid that BROD will not be solved before months because they still don't accept the fact that they have build that virus theirself,and if they accept and are not finding from where it comes it's even more terrible

Posted by jasieq

On 2008-04-19 16:19:19, G-Izzat wrote:
@jasieq,

R1EA037 never caused many problems to whoever that has updated to it except for a few unlucky person.
My K850, for example, never had any reboots since I updated to R1EA037 when the firmware has just been released.


maybe you're gonna say that BROD is not a FW prob but a hardware prob, but you must admit that there were K850 FWs (R1DA038 or CA037 for example - as I find them the most stable FWs) which never caused BROD on ANY K850 (even on these which belong to "a few unlucky ppl")

so tell me then: why SE can't release any stable FW (working perfectly on ALL K850s) any more?

long battery life and Media Player speed are more important for them than the satisfaction of ALL K850 owners?

sorry, but nobody should think that way: "heyyy, my K850 works flawlessly with this new FW, and you're just one of the "unlucky ppl minority" so shut up cuz I love SE, I love K850, I love R1EA03x, and my life is beautiful!"

Posted by G-Izzat

On 2008-04-20 11:52:38, jasieq wrote:

maybe you're gonna say that BROD is not a FW prob but a hardware prob, but you must admit that there were K850 FWs (R1DA038 or CA037 for example - as I find them the most stable FWs) which never caused BROD on ANY K850 (even on these which belong to "a few unlucky ppl")

so tell me then: why SE can't release any stable FW (working perfectly on ALL K850s) any more?

long battery life and Media Player speed are more important for them than the satisfaction of ALL K850 owners?



@jasieq,

not that I want to defend or something, but if R1EA037 is causing less problems than the last firmware, than at least is going on the right track, except for the BROD. Damn the BROD.

I'm quite scared about the BROD. Scared that it might happen to my K850 in the next few weeks, probably it might happen to me in just a few more minutes. I certainly hope it won't happen to me and I hope will actually fix this problem in the next firmware, which is expected to be released next month.

Posted by jasieq

On 2008-04-20 13:10:31, G-Izzat wrote:

I'm quite scared about the BROD. Scared that it might happen to my K850 in the next few weeks, probably it might happen to me in just a few more minutes. I certainly hope it won't happen to me and I hope will actually fix this problem in the next firmware, which is expected to be released next month.


people from even don't know what BROD is... or maybe they just pretend they don't know?...

I really hope you (and other ppl) will never have BROD, and also that it'll be fixed in the next FW cuz it really gets me annoyed...


BTW. damn, why am I not the LUCKY K850 user?

Posted by sniper_supra
I think SE knows about BROD, and I believe that BROD is carrier dependent - alot of O2 phones are the most common victims.
So I guess O2 and other dealers are to blame for the BROD because of firmware alterations. And of course, its a deal with SE, so SE would not be able to penetrate those dealers' activities regarding their own firmware changes.

I don't know, but maybe debranding or complete reflashing then updating is so far the best solution to BROD.

I've got an unbranded model and just modified one of LCARS Expert's flash animations. cool.. ^_^

[ This Message was edited by: sniper_supra on 2008-04-20 15:17 ]

Posted by mr versatile
Hey guys i think that sony just launch this 037 fix to try and slow down or eliminate this BROD problem untill the really launch this big update that is expected,but they are fully aware of this (brod) problem the k850i is a very attractive phone and if they lose on this one they will continue to lose big time ...For god sake they better solve this problem and do not launch the c902 untill they get it right because it will be the biggest disaster in cell phone history so i know and i have the confidence that are cooking up a storm for us if not , god help us all COME ON SONY COME ON you can do it

To we know its a new platform and unfortunately for us we are the gunni pigs of this but please make us smile once more let your programmers wake up fire them if you have to but the world depends on you not to mention The prestigous K850i FLAHSHIP

[ This Message was edited by: mr versatile on 2008-04-20 15:54 ]

Posted by victorh017
I had R1CA037 and for some reason SEUS wouldn't let me update. So around 2 weeks ago I decided to use Davinci and I succesfully updated my K850 to R1EA031. Some reboots here and there but all in all, a big improvement. Then a friend told me that the R1EA037 was available so I updated my phone via SEUS two days ago to the America 1 Generic version, and just a few minutes ago I got the BROD.
Any advice?? Is this a hardware issue or should I just use Davinci again to re-install the R1EA031?
is definitely NOT fixing the BROD problem with this version...

_________________
CMDJ5 > T230 > T610 > K700i > K750i > K810i > K850i

[ This Message was edited by: victorh017 on 2008-04-20 22:56 ]

Posted by Vlad83
Those that think BROD is not FW related do not know what they are talking about. Read all 400 pages and see if anyone prior to 31 had BROD, as a matter of fact, BROD was coined by someone in this thread right after 31 came out. It has effected everyone from Generic to Branded and from factory flashed to 3rd party flashed. No one at this point can determine what is causing it. Those that think they see a pattern, please read the entire thread, as there is none.

There was a theory that briefly appeared stating that BROD and the restarts had something to do with the M2 card. When I reflashed due to BROD, I took out my card, then flashed w/ 31 France. I never inserted my card to see if the theory was true. I haven't had one restart in a month. I then upgraded to the new 37, initialized, restarted the phone and reinserted my card. This was over a week ago. I have yet to have a restart. I will not say that there is a strong argument for the correlation between BROD and the M2, but from my observation it can very well be. My suggestion: if you get BROD, take out the card before flashing.

Last, to those that think its an isolated incident and that BROD mostly affects branded, 3rd party flashed, or whatever else pattern that they see: I've had the same hardware, the same m2, flashed both times with davinci, yet I got BROD in a month the first time and now I've had not one restart with the same hardware and flash. Also, there are people that get a lot of restarts before BROD, which was the case with me. It gradually increased from once a day to 3-4 times a day in week right before BROD. While some never had a restart and were hit with BROD. So like a said before, there is no pattern to be figured out from the cases observed in this thread.

Posted by Prom1

On 2008-04-21 01:05:51, Vlad83 wrote:
Those that think BROD is not FW related do not know what they are talking about. Read all 400 pages and see if anyone prior to 31 had BROD, as a matter of fact, BROD was coined by someone in this thread right after 31 came out. It has effected everyone from Generic to Branded and from factory flashed to 3rd party flashed. No one at this point can determine what is causing it. Those that think they see a pattern, please read the entire thread, as there is none.

There was a theory that briefly appeared stating that BROD and the restarts had something to do with the M2 card. When I reflashed due to BROD, I took out my card, then flashed w/ 31 France. I never inserted my card to see if the theory was true. I haven't had one restart in a month. I then upgraded to the new 37, initialized, restarted the phone and reinserted my card. This was over a week ago. I have yet to have a restart. I will not say that there is a strong argument for the correlation between BROD and the M2, but from my observation it can very well be. My suggestion: if you get BROD, take out the card before flashing.

Last, to those that think its an isolated incident and that BROD mostly affects branded, 3rd party flashed, or whatever else pattern that they see: I've had the same hardware, the same m2, flashed both times with davinci, yet I got BROD in a month the first time and now I've had not one restart with the same hardware and flash. Also, there are people that get a lot of restarts before BROD, which was the case with me. It gradually increased from once a day to 3-4 times a day in week right before BROD. While some never had a restart and were hit with BROD. So like a said before, there is no pattern to be figured out from the cases observed in this thread.


VERY WELL SAID!

btw, it was me - I think - that posted a theory of the BROD in correlation to teh M2 card. Only because flashing with prior phones (K750i, W900, etc) we were advised by DaVinci to remove the external memory card prior to flashing. But again it was just a theory based on asking & suggestion of/to others to try flashing without the M2 or if they did.

I still love this phone and hoping it'll serve me well. I really want to flash to unbrand but I'm a bit hesitant; still if even a little.

Just how many firmware updates did SE do to the K750i or to the K800 before fans considered either phone to be "just right" ??

Posted by Tervel
Prom1 - not sure if you were talking specifically about M2 cards, but I've had 2 BRODs with MicroSD card in my phone. The 1st one was less than a week after going to 031 via SEUS, I recovered from it by flashing with DaVinci to a Euro version of 031, and then got another BROD. Flashed again (with MicroSD both times) via DaVinci to R1DA037, adriatic and have been staying with that for over a month and a half now - no BROD, maybe 2 reboots in this whole time.

Anyways - just wanted to see if your theory was M2 specific or any memory card including the MicroSD. I have now checked with SEUS and EA037 is available for me but until all of this gets sorted out I'm hesitant to rush into it...

Posted by jasieq

On 2008-04-20 16:10:28, sniper_supra wrote:
I think SE knows about BROD, and I believe that BROD is carrier dependent - alot of O2 phones are the most common victims.
So I guess O2 and other dealers are to blame for the BROD because of firmware alterations. And of course, its a deal with SE, so SE would not be able to penetrate those dealers' activities regarding their own firmware changes.

I don't know, but maybe debranding or complete reflashing then updating is so far the best solution to BROD.

I've got an unbranded model and just modified one of LCARS Expert's flash animations. cool.. ^_^


urrrm... my phone is debranded too... and I had BROD several times...

Posted by aloe
from one thing to another the H symbol in k850 will show if the operators support it i was in denmark this weekend and teliaDK support cellinfo and the H icon cell info do they support both in 2g and 3g.
Soory to say telia dont support this in sweden but then agian were like 10 years behind when it comes to implement this things in sweden...........

Posted by Mr Miyagi
Just been told o2 are not releasing this software 037 version yet.due to testing on the network.o2 wants to make sure its stable enough for them before they release it.which is a good thing in my opinion what o2 are doing

Posted by Krzysiecw
Maybe they are waiting for R3... to release at least that big FW FIX and have no more replace of k850i

Posted by MrZippy
Update for the 3-UK K850i at last!

Not sure if I saw this mentioned somewhere in this thread, but there is a 3-UK FOTA only update for this phone (5.3mb), nothing on SEUS still!

Previous version was R1CA029 now R1EA037

Even a service centre re-flash a couple of weeks ago, due to operation failed errors, only gave R1CA029.

The R1DA039 listed as 3 branded firmware on page 1 I have never seen available for the K850, yet it was available for my K910 via SEUS only.

Posted by tai020381
Guys you all might want to try my method. Although my phone still reboots, it only rebooted when I gave my phone a REALLY hard time.

Reinstall your phone firmware, and wait for the phone to go OFF again. Now, DO NOT TAKE OUT THE BATTERY!!!~~~ Wait for around 20 seconds and reboot your phone.

MY phone now seems more stable.

Posted by sblant
hope to see a new firmware soon that fixes the know bugs present in K850.

Posted by catalinux

On 2008-04-21 16:37:26, sblant wrote:
hope to see a new firmware soon that fixes the know bugs present in K850.

Don't we all?
I am still afraid to update my R1DA038 to anything newer because in 2 weeks since I bought the phone I only had a few freezes but no other serious issue with it. Yet, I would like to update it because my firmware seems to be the most power hungry released so far.

Posted by saadthebest
guys... what exactly is R3 ?? what features does it have..

Posted by foolio
I have just upgraded from flash version R1CA029 to R1EA037 on 3 UK.

I was getting the 'Operation Failed' error on version 29 and still getting the same error on version 37 when trying to open Applications and Games.

It is very frustrating when I have used both a K750i and a K610i without a problem for years.

Why can't Sony just sort the K850i out!?

Posted by Krzysiecw
foolio SEUS and FOTA won`t fix "Operation failed" ... to fix this problem you have to reflash your phone with DaVinci or KulanKendi ...


Posted by one81
now im using R1EA037 APAC firmware... everythings going smooth because before this im using R1CA037 APAC firmware and my camera lens cover did not open when i press the short cut key for camera or from the camera menu but after i upgrade to R1EA037 firmware it's working perfectly but what i noticed this camera driver (R1EA037) have more purple or red colour in the picture compare to my previous firmware, but the picture quality looks better with this latest firmware...

overall im pleased with this new firmware and really hope no BROD case with my phone..

-still waiting for the latest firmware... BETTER and STABLE firmware-

Posted by MrZippy

On 2008-04-21 22:54:39, foolio wrote:
I have just upgraded from flash version R1CA029 to R1EA037 on 3 UK.

I was getting the 'Operation Failed' error on version 29 and still getting the same error on version 37 when trying to open Applications and Games.

It is very frustrating when I have used both a K750i and a K610i without a problem for years.

Why can't Sony just sort the K850i out!?


Yes this issue was a known bug of R1CA029, file system corruption.

Your phone needs a service centre reflash or paid 3rd party.

Can't beleive 3 have taken so long to update the firmware, the W910 3 firmware was updated months ago.

[ This Message was edited by: MrZippy on 2008-04-22 14:15 ]

Posted by Turboguard
Should I update from R1DA039 to R1EA037?

I don't want my phone to die, but I still want to update cause as it is right now, It sucks compared to my K800i...

Posted by sniper_supra
I'm starting to believe the "K850 as a A200/DB3150 guinea pig" theory..


Posted by jasieq

On 2008-04-22 15:38:34, Turboguard wrote:
Should I update from R1DA039 to R1EA037?

I don't want my phone to die, but I still want to update cause as it is right now, It sucks compared to my K800i...


I wouldn't do that if I were you... IMHO it's better to have a slower FW with shorter battery life, but STABLE and not causing BROD at least...

Posted by aloe
New problem
I cant get seus to work with k850 it cant recognise the phone goes to media transfer k850 sucks like p990 did like z610 did
I am disapointed

Posted by se_dude
^^^^^same here..plzz help someone...

Posted by larry 68
If thats the same problem I've just had as phone only being recognised as mass storage then you need to change phone settings, ie

settings, connectivity, usb, usb default mode, then select phone mode

My k850i keeps altering all my settings by itself and I tried for ages for SEUS to recognise the phone till someone on here helped me.

Posted by JiSm
Can you not change the default USB setting? I had that everytime I plugged in as my USB was defined to PHONE MODE. There was onetime I had to uninstall drivers and reinstall but worked perfect ever since.

Posted by Togan
i have a problem with fido wap settings; i used to be able to download the settings from sonyericsson.com but now after upgrading to 031 it cant recognize the settings.

Posted by Naamloos

On 2008-04-22 19:34:00, aloe wrote:
New problem

I cant get seus to work with k850 it cant recognise the phone goes to media transfer k850 sucks like p990 did like z610 did

I am disapointed


Vista?

Posted by Wilko
Hi all. I recently updated my phone (k850i) & now it's turned into a brick, whenever I take battery out & try to turn it on, it vibrates, all lights on keypad flash blue & so does camera hole. Tried using SEUS already to fix it. had this problem with my k800i as well, typical!

I have an 8GB SanDisk M2 in it. Does this make a difference?

What should I try before sending it back on warrenty? Because i'd really like to be able to get back my pictures & contacts & all the software on it etc. Also if I do what is suggested am I voiding my warrenty?

All the best,
Wilko

Posted by jinksss

On 2008-04-22 23:44:03, Wilko wrote:
Hi all. I recently updated my phone (k850i) & now it's turned into a brick, whenever I take battery out & try to turn it on, it vibrates, all lights on keypad flash blue & so does camera hole. Tried using SEUS already to fix it. had this problem with my k800i as well, typical!

I have an 8GB SanDisk M2 in it. Does this make a difference?

What should I try before sending it back on warrenty? Because i'd really like to be able to get back my pictures & contacts & all the software on it etc. Also if I do what is suggested am I voiding my warrenty?

All the best,
Wilko


If you stored all your Pictures and Software on the M2 then you are able to keep all your pictures. In fact, you should remove your M2 before sending in your phone for a warranty claim.
Your contacts however remains in the phone. Unless you use your SIM card to store your contacts.

If you do send it for warranty, More likely than not, your phone contents will not be removed unless it is deemed necessary. The problem with your phone seems to be more of a hardware problem rather than a software glitch. So barring any unforseen circumstances, you would be able to retain all your contact details.

Logically, what I'd do is keep the M2, and send the phone in. That's the best way out.
If your phone is really a brick, there's nothing that anyone can do really. It's back to the factory I'm afraid.

Hope that helps.


Posted by se_dude

On 2008-04-22 23:31:19, Naamloos wrote:

On 2008-04-22 19:34:00, aloe wrote:
New problem

I cant get seus to work with k850 it cant recognise the phone goes to media transfer k850 sucks like p990 did like z610 did

I am disapointed


Vista?


yea i use vista... but this is the first time this thing is hapenning...i never had problems before...

Posted by dgr8t1
hi all, new to these boards...

anyways, jus opened my brand new k850i. i have firmware version r1ea031. should i keep this or update to whatever the newest frimware is? im a newb when it comes to all this high gadget stuff. sorry.

thanks a lot.
also im in the US right now but will be movin back to the philippines at the end of may if that makes any differnce. thanks again to all

Posted by one81

On 2008-04-23 05:37:05, dgr8t1 wrote:
hi all, new to these boards...

anyways, jus opened my brand new k850i. i have firmware version r1ea031. should i keep this or update to whatever the newest frimware is? im a newb when it comes to all this high gadget stuff. sorry.

thanks a lot.
also im in the US right now but will be movin back to the philippines at the end of may if that makes any differnce. thanks again to all


if im not mistaken, for branded k850i latest firmware is R1EA031...
R1EA037 firmware released by SEUS only for unbranded phone...

p/s : correct me if im wrong

Posted by ur a div

On 2008-04-23 05:58:11, one81 wrote:

if im not mistaken, for branded k850i latest firmware is R1EA031...
R1EA037 firmware released by SEUS only for unbranded phone...

p/s : correct me if im wrong


you're wrong, my 3 Uk branded is on R1EA037

[ This Message was edited by: ur a div on 2008-04-23 15:00 ]

Posted by vishaldh

On 2008-04-22 23:44:03, Wilko wrote:
I have an 8GB SanDisk M2 in it. Does this make a difference?


i thought k850 only supported upto 4GB memory cards :S have you tried turning it on without the memory card inside?

Posted by Duran

On 2008-04-23 16:51:50, vishaldh wrote:

On 2008-04-22 23:44:03, Wilko wrote:
I have an 8GB SanDisk M2 in it. Does this make a difference?


i thought k850 only supported upto 4GB memory cards :S have you tried turning it on without the memory card inside?

Theoretically you can use up to 32GB micro SD-HC

Posted by shernon8
i updated to the latest firmware last week. had no problems tilll today.... the phone rebooted once when i was transferring a picture through bluetooth and it rebooted once again on its own later on. so i guess the new firmware is still not perfect.. any idea when the new firmware is gonna be out?

Posted by G-Izzat
shernon,
probably at the end of next month.

Posted by xironghostx

On 2008-04-23 16:58:47, shernon8 wrote:
i updated to the latest firmware last week. had no problems tilll today.... the phone rebooted once when i was transferring a picture through bluetooth and it rebooted once again on its own later on. so i guess the new firmware is still not perfect.. any idea when the new firmware is gonna be out?
My bet is late june

Posted by huggons
3 Uk branded R1EA037 still not availablet through seus.
You will have to have 3 send your handset the update

Posted by Wilko

On 2008-04-23 03:48:46, jinksss wrote:

On 2008-04-22 23:44:03, Wilko wrote:
Hi all. I recently updated my phone (k850i) & now it's turned into a brick, whenever I take battery out & try to turn it on, it vibrates, all lights on keypad flash blue & so does camera hole. Tried using SEUS already to fix it. had this problem with my k800i as well, typical!

I have an 8GB SanDisk M2 in it. Does this make a difference?

What should I try before sending it back on warrenty? Because i'd really like to be able to get back my pictures & contacts & all the software on it etc. Also if I do what is suggested am I voiding my warrenty?

All the best,
Wilko


If you stored all your Pictures and Software on the M2 then you are able to keep all your pictures. In fact, you should remove your M2 before sending in your phone for a warranty claim.
Your contacts however remains in the phone. Unless you use your SIM card to store your contacts.

If you do send it for warranty, More likely than not, your phone contents will not be removed unless it is deemed necessary. The problem with your phone seems to be more of a hardware problem rather than a software glitch. So barring any unforseen circumstances, you would be able to retain all your contact details.

Logically, what I'd do is keep the M2, and send the phone in. That's the best way out.
If your phone is really a brick, there's nothing that anyone can do really. It's back to the factory I'm afraid.

Hope that helps.



To be honest the reason i'm asking is because I don't have my photos stored on my M2, I wish I did.. I have contacts stored on PC & Sim Card but the photos are only on the PC.

When I say "Brick" I really mean that it won't turn on past the blue lights on on the keypad & the camera & also the vibration as it turns on. Then screen stays blank. Have tried SEUS but was wondering about applying an old firmware somehow or resetting it in another way by using software mentioned for fixing k800is that have a similiar problem.

All the best,
Wilko


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