Posted by arj2442
Went into my local cpw today to have a look at the k850.
So this rather incapable set of staff went into the back to get a new one out, took it out of the box, and then 3 of them struggled over trying to slide the back of the phone off to put a sim card in, before i intervened by pointing out to them that the back does not come off, rather there is a latch on the base of the phone. Still they couldnt manage to open it, and ended up in them saying
'here you go mate, you do the honours'
I couldn't believe 3 staff in a phone shop couldnt put a sim into the k850, they made me do it...the customer. They were so incapable.
Posted by amawanqa
LOL, and then there's the muppets at the local Phones 4U on Saturday trying to sell me the all-new
'W770i' ... 
I actually took a few pics with the ol' P900, of the hand-written ad outside the shop as well. Will try post it later. 
I did feel like a bit of an anorak correcting them, but you'd think they'd double check that they haven't muddled their K's and W's before displaying it for all the general public to see...
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He who laughs last...thinks slowest.
T39m, T630,P900, Nokia 7600 & N73
[ This Message was edited by: amawanqa on 2007-10-15 17:19 ]
[ This Message was edited by: laffen on 2008-05-22 01:18 ]
Posted by gola
i'm surprised that they didn't offer you a job.they probably thought you were overqualified and you'd become their threat...
Posted by h901
half the people in the phone shops don't know what they are doing
Posted by arj2442
its pathetic!
Why do they employ people who don't know what they are doing. I'd be a far better sales assistant.
some of them talk such crap to sell their phones, one day i had to interupt a sales woman in the o2 store, whilst she was telling a customer that the w850 and k800's cameras were of the same quality.
I was so disgusted, i stopped her mid sentence to advise the customer myself.
GRRR, foolish assistants
Posted by ghostfreak
That's just terrible for CPW.
Posted by indup
they are incapable of doing something themselves and when a customer tells/shows them how to do something THEY get the hump and think the customer is being a smartass.
when i bought my phone the sales assistant that served me didnt know how to do the top-up so she said forget it and let me have the phone without the £20 top-up.
i didnt want the top up anyway so i wasnt complaining.
Posted by frank2345babies
I should be getting a job at phones 4 u so hopefully i can change that and someone who knows at least a little about mobile phones will work there. Which reminds me anyone got and info about working 4 phones 4 u? And does any1 know if they have any deals for staff?
Posted by h901
staff at phone shops usually have a special staff tariffs which are really good value for money
different company's have partnership with different company's so the deals available differ
Posted by ghostfreak
I went into CPW at the weekend and the guy demo'd the k850 for me - he then started to slag off the phone, saying that the pictures weren't of great quality and it couldn't grab much detail.
I just thanked him and walked out.
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T300 > T610 > K700i > K750i > K800i > K850i > ?
[ This Message was edited by: ghostfreak on 2007-10-15 19:11 ]
Posted by indup
I just thanked him and walked out.
should have just walked out.
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T300 > T610 > K700i > K750i > K800i > K850i > ?
[ This Message was edited by: ghostfreak on 2007-10-15 19:11 ]
Posted by indup
On 2007-10-15 20:12:47, indup wrote:
I just thanked him and walked out.
_________________
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T300 > T610 > K700i > K750i > K800i > K850i > ?
[ This Message was edited by: ghostfreak on 2007-10-15 19:11 ]
should have just walked out.
Posted by amawanqa
Here you go. Soz for the crappy VGA (:se: P900) cam pics:
Posted by JC08
A time ago I walked into a local phone shop and asked the sales assistent if they sold stereo bluetooth headphones haha and she brought me a bluetooth headset, she was completely clueless....
Posted by abbafan1972
The things mentioned here are just typical of mobile phone shops.
You would think that the staff research the phones they are selling and getting training on how to use them before attempting to sell them to customers.
At the end of the day the shops are just interested in how many sales they can make to get the commission and will tell the customer any old crap to make a sale.
Posted by indup
for most people working in phone shops its just a paycheck not a passion.
Posted by PeterKay
and i though CPW staff were well trained!!
Posted by ashyak36
that happens all the time to me. they can never get the back off of any phones
Posted by Danny_BFC
On 2007-10-15 19:54:01, arj2442 wrote:
its pathetic!
Why do they employ people who don't know what they are doing. I'd be a far better sales assistant.
some of them talk such crap to sell their phones, one day i had to interupt a sales woman in the o2 store, whilst she was telling a customer that the w850 and k800's cameras were of the same quality.
I was so disgusted, i stopped her mid sentence to advise the customer myself.
GRRR, foolish assistants
When the N80 first came out i was told from phones4u that it had tv out
Three Customer Services also told my dad that there was no such thing as a sony ericsson w950i when we asked of its release date last year.
I agree completly with that comment miss uk
Posted by Sir-SonyEricsson-man
Would be fun to have some of you in my shop asking me question. I would say that I would be at the complete other end of what stupid sales people you have i in britain..
Posted by ÈL ® ö B ì Ñ
You can't expect them to know everything.
It's like currys, my dad used to moan that the people working there knew nothing.....thats because they don't teach the poor 20yr olds shit about dishwashers and washing machines!
Posted by Ridahz
On 2007-10-16 00:27:46, ÈL ® ö B ì Ñ wrote:
You can't expect them to know everything.
It's like currys, my dad used to moan that the people working there knew nothing.....thats because they don't teach the poor 20yr olds shit about dishwashers and washing machines!
But thats there job so they should learn that shite... If they didnt have a clue then find another job...
Posted by goldenface
Thats ridiculous.
These staff should go on an Esato Crash course in Mobile tech of some sort.
Posted by Superluminova
maybe all of you people slagging of phone stop sales staff should go and work in phone shop for a day or two,
its not all sweetness and light and average consumers don't want to know all the geekie crap that we know about phones.
ok rant over!
Posted by Ricky D
But there's a difference between not telling the customer the geeeky crap and telling the customer a pack of lies. I went into a '3' shop and asked about K850i and they said 'well all the other 2g networks will have it earlier because ours have to be compatibble with 3g networks and ours will have the better technology'. Whaaat? I openly laughed at him, told him that the phones have exactly the same trasmitters in whichever network they're on (his face dropped) and I walked away. I would love to work in a mobile phone shop but the pay just wouldn't be as good as what I get in IT tech-ing.
Posted by arj2442
exactly..thats a great example ricky.
Notice a trend everyone...
all of us have experienced lies form salesmen in phone stores.
Its nice though, when you know in your own head they are bulshitting you.
at the end of the day, at least your not one of those poor guys or girls who genuinly no nothing about the handsets, and take this pack of lies as truth.
Posted by ashyak36
1 question, can you haggle with carphonewarehouse the way phones4u haggle?