Posted by Trev1982
as i said 3 month old K810i, worked fine at tea time yesterday went to use this morning and was turned off so turned it on and i get a white screen for about 5 secons then goes of and just repeats itself, connected via usb just keeps flashing at me now, cant connect to the pc suit as the phone isnt turned on, wont even connect to the seus!!!
Please help
Posted by Trev1982
No updates available what next???
Posted by Trev1982
On 2007-10-07 16:16:21, taz666 wrote:
No updates available what next???
BUMP**
Posted by aikelo
My K800i got white screen after a week. So i think u´re lucky
Posted by Trev1982
CBA now just gonna do it through the insurrance sod it.
Posted by jcwhite_uk
Cant you take it back to where you bought it and get it repaired under warrenty?
Posted by Trev1982
Been into town today and they said we only supply a one month warrenty with the shop (fones4u) and that i could try and re-flash it my self, send it back to sony ericsson or claim on the insurrance.
Posted by gaming_guy
have you tried SEUS?
http://www.sonyericsson.com/spg.jsp?cc=gb&lc=en&ver=4000&template=ps1_1_3_1_1&zone=ps&lm=ps1_1&pid=10804&fid=21839&esi=true
Posted by Mr Miyagi
i dont agree with the 1 month warrenty, you should have 1 year warrenty
Posted by Rookwise
you get a 1 year manufacturers warranty. the place of purchase can set their own (usually 14 - 30 days). @taz. it sounds like a boot system fault (EPROM). will need a service center flash if its not being recognised by your pc,seus or wotanserver
This message was posted from a P1i
Posted by Trev1982
On 2007-10-07 20:20:05, Rookwise wrote:
you get a 1 year manufacturers warranty. the place of purchase can set their own (usually 14 - 30 days). @taz. it sounds like a boot system fault (EPROM). will need a service center flash if its not being recognised by your pc,seus or wotanserver
This message was posted from a P1i
Yer your right mate, used a program called setoll2lite and said that the pre boot kept failing and figured out to be the EPROM so just gonna use insurrance pay the excess, the post is on strike so come through a courier on tuesday thanks anyway guys.
Posted by ESAT0
I had this happen to my K800i about 3 days over my first month of ownership of it last year. There was no getting it working once this happened.
I took it to the O2 store in town where I'd got it from who said they couldn't replace it for me as I was 3 days over the 1 month period! I asked if they could make an allowance of 3 days in the nature of good customer service and that I'd been with them for years, they said no.
The short of it, O2 store offered to send my phone for repair and said it could be up to a month until it came back. They were also out of loan phones so I'd have to wait for one to come in before I had ANY phone at all! I pointed out that I'd be without a mobile but still paying for their service, again they said there was nothing they could do.
I spoke to the manager, people on the phone, managers on the phone, the lot. All said the same, NO.
So I said I wasn't leaving the store until I got a replacement phone. 2 hours later I got a brand new K800i straight from the box and asked politely to go home.
I picked up my K850i today, just hope this isn't a fault that SE phones have running through them.
Posted by *Jojo*
@Esato - Nice story . . . . so, O2 eventually GAVE-IN and replaced your damaged - K800
Ideally, let some months PAST before buying the latest
fones, specially hi-end ones so you won't be totally DISAPPOINTED, specially if it's an expensive unit . . . by that time, BUGS have been sorted out and newer firmware will be installed on the fone.
Posted by Trev1982
On 2007-10-17 01:53:34, *Jojo* wrote:
@Esato - Nice story . . . . so, O2 eventually GAVE-IN and replaced your damaged - K800
Ideally, let some months PAST before buying the latest
fones, specially hi-end ones so you won't be totally DISAPPOINTED, specially if it's an expensive unit . . . by that time, BUGS have been sorted out and newer firmware will be installed on the fone.
But then its not new and exclusive and thats one of the biggest reasons we upgrade and by gadgets and phones right.