Posted by Miss UK
Person with 1 Feedback won my phone Sunday Afternoon so far no replys to the automated eBay stuff or any corrospondance with the buyer what-so-ever about payment..
how long must I leave this before I start getting eBay involved?
thing is I need payment quick cos ive got £60 Phonebill
this month "Thankyou 02"
Posted by sitalchauhan
First I would get the user's contact details using this webpage:
http://search.ebay.co.uk/ws/s[....]earch?sofindtype=9#ContactInfo
You can normally get their telephone number if they have entered it in their account details. Give them a ring and ask them whats going on. I have done this quite a few times and its quite effective and they get cuaght off-guard because they never expect a phone call
If after 7 days you are still not getting any contact or payment, you can open an unpaid item dispute. However, you cannot do this before 7 days. You can get more details about this process here:
http://pages.ebay.co.uk/help/tp/unpaid-item-process.html
If you win the dispute, or the buyer indicated that he does not want to pay for the item, you can relist your item for free, or offer a "second chance offer" to one of the other bidders for free.
If you need the money quick, I would just message the second highest bidder asking if he would accept a second chance offer, as the winner is not reponding. If he says he would accept it, I would just phone/email the winning bidder and tell him that you no longer wish to transact with him, then offer the second chance to the 2nd bidder and continue the transaction with him.
Posted by Miss UK
Some people do take the Piss on that site ive just emailed him again GRRR!
Posted by A L 3 X
i would get in contact with ebay now...he shoulda made contact straight away....what phone was this btw?
Posted by Miss UK
I think they will tell me to wait out the 7 days like the person above says i'll leave it abit longer just incase the buyer is sending a Postal Order or Cheque etc ..
phone was that 6280
Posted by Twometre
Some people @miss uk want to be pushed from behind with some little fire. Be patient and give the buyer a push to the right direction.
Posted by Miss UK
Ive got the guys number but I can't pronounce it i'll leave it till the 7 Days is up not long now anyway
could of done with the cash though to pay my bill
looks like i'll have another trip over to the post office again too just been to post something else was gunna post the phone today GRRRRR!!!!
Posted by Miss UK
left the guy bad feedback and filled a dispute,
even sent a second chance offer turns out tho the person aleady has bought the phone