Posted by masseur
Esato News
Nokia is offering to replace 46 million batteries for its mobile phones after reports of overheating while charging.
The problems are confined to BL-5C batteries made by Matsushita between December 2005 and November 2006.
also more in this BBC article
_________________
Unless I'm very much mistaken...
reviews: i-mate V800 K700
[ This Message was edited by: masseur on 2007-08-14 11:15 ]
Posted by goldenface
Oops! Thats might be a bit expensive for them. 46 million?
Posted by masseur
thats a huge number isn't it!
Posted by goldenface
Massive!
Sony's recall of 8 million laptop batteries cost an estimated $430 million dollars for example, so it isn't small.
I wonder how many different phones are affected.
_________________
Check out the UK's UK's Best Selling Phones
Voted Best European Member 2007 by Esato Members
[ This Message was edited by: goldenface on 2007-08-14 10:10 ]
Posted by QVGA
My phone gets hot during intensive usage, like HTML browsing, is that normal?
Posted by Evil Eye
@QVGA just by browsing?
i dont think its normal... but anyways it also depends upon how much time you browse???
Posted by goldenface
I don't think web browing is intensive.
Video streaming is intensive as you have sound, graphics and data streaming all activated so I wouldn't expect your battery to get hot just browsing the web, well not unless you have the radio going too.
Posted by batesie
o dear, thats a lot of batteries! well at least there prepared to replace them 'just in case' - but i wouldnt want my nokia exploding on me!
Posted by bondizi
On 2007-08-14 11:14:25, QVGA wrote:
My phone gets hot during intensive usage, like HTML browsing, is that normal?
Browsing using GPRS, broadband or wifi?
Posted by masseur
Press release
product advisory
Posted by fatreg
On 2007-08-14 11:08:04, goldenface wrote:
I wonder how many different phones are affected.
46 Million maybe????
Posted by goldenface
@fatreg
You know what I mean.
Isn't Matsushita the umbrella company of Panasonic etc?
Well they have a site where you can just enter your battery number and it will tell you if your affected or not.
_________________
Check out the UK's UK's Best Selling Phones
Voted Best European Member 2007 by Esato Members
[ This Message was edited by: goldenface on 2007-08-14 10:45 ]
Posted by fatreg
yeah matsushita are an umbrella company of panasonic....
Posted by psp476
Wow 46 million!!,
O well everyone learns from their mistakes
Posted by MWEB
Nokia are probably just covering their corporate backsides by making that announcement, i only ever heard rumours of one actually going into meltdown, i use cheap foreign copies off Ebay anyway, Nokia are always harping on about the dangers of such, perhaps they should have looked closer to home
Posted by SMS
I think panasonic will pay for these replacements.
Posted by Wuz
I would imagine only a tiny fraction of the 46 million, will actually end up being replaced. Most consumers will noit even be aware of the issue and of those that are, I think a large proportion will do nothing about it in terms of actively checking if they are effected or not.
Posted by mario2004
Yeah and actually is Matushita the ones with the loss. Nokia only made this announcement after discovering/finding out that is not their fault ! Now they (nokia) say: Hey look how good and nice we are - if you are affected we (actually WE) will replace it for you because we are such nice people. Under cover Matushita pays to keep Nokia as a battery customer. Marketing ploy by Nokia - I like them but this move makes me wonder. No hot feelings, no pity, take no prisoners
Shame on you Nokia.
Posted by goldenface
Well I don't think consumers actually know that the batteries were supplied by Matsushita but at least Nokia owned up and took the responsibility. Most people don't know who Matsushita are.
_________________
Check out the UK's UK's Best Selling Phones
Voted Best European Member 2007 by Esato Members
[ This Message was edited by: goldenface on 2007-08-14 17:00 ]
Posted by mario2004
Is interesting to see Matsushita not recalling the very same battery which does not have the Nokia logo! I have a Holux M-1000 with a battery which falls in this category, ('made by Matsushita' and 'dec. 2006' - written on it) You think Nokia will replace it ?
Posted by razec
@Jojo,
have you heard the news about a woman in philippines having her nokia N91 battery(using BL-5C Li-ion one) exploded and burning her sim card and a small portion of the back of the phone? it was being reported on the news on abs-com afaik.
46 Million is way too large, although it was nokia who will replace it, so financially not that trememdous for them imo.
Posted by Twometre
To all those who curse and spit fire: Just take it easy. Nokia is making the right move to the right direction. 46m, wel i guess that wil be one of their major projects added to their endles list.
This message was posted from a V360
Posted by shaliron
@razec
46 million is a hell of a lot of batteries. If the cost of each battery replacement (including postage, disposal etc.) is $10, then that's easily $460 million. Not cheap for any company.
But I admire the fact that Nokia would volunterally replace that many batteries and admit the fault. I have a battery that's been affected (family member) and the proccess is very easy. Fill out the form with minimal details, and Nokia will send the battery to you and provide a way to dispose of your old battery for free.
Posted by masseur
its unlikely that all those 46 million batteries will actually be replaced though. I'd be surprised if a quarter actually are
Posted by shaliron
@masseur
I'd agree, but I was just pointing out that this recall is a big thing. Just because Nokia is a large company, it doesn't mean that it won't suffer from this financially.
Posted by goldenface
On 2007-08-15 13:31:21, shaliron wrote:
@masseur
I'd agree, but I was just pointing out that this recall is a big thing. Just because Nokia is a large company, it doesn't mean that it won't suffer from this financially.
Plus if it prepared to admit 46,000,000 batteries are affected then it must have considered the likelyhood of replacing each and every one or the vast majority of them.
Posted by masseur
they may have to make provision for that eventuality in its accounts to its shareholders in order to accurately provide financial forecasts, but they would certainly know that the number that actually get replaced would not be anywhere near that figure.
For a start I bet a large number of consumers are totally unaware of the recall. I haven't seen any TV ads and only saw it mentioned briefly in a couple of newspapers. Next week thos whole thing will probably be forgotten by many who have read it and not acted immediately, some just won't be bothered.
I saw a statistic once on the SE replacment of the CST-13 wall charger a couple of years back and that was a very low return (can't find that right now)
ayway, even if they replace 10% then at the $10 figure (which is probably high) thats still a $45million knock for them and the shareholders
Posted by mario2004
Huh people , just read my last post in this tread. Initially Nokia will stand in for the 'loss' but (yes there is a big BUT) what Nokia does not really want the public/consumers to hear is that 'Nokia was aware of the problem for quite some time yet they only decided to go public after the battery manufactuer agreed to the fault and to all the financial losses Nokia may incure !' . The big share holders have been timely informed of the move and has been decided to 'go public'. There won't be any court battle - the matter has been settled before hand. If nokia should have handled this in any other way a sudden drop in share price would have been noticed. I for one lost some respect for Nokia because they seemed to have managed to butter the bread on both sites at Matsushita's expence
Posted by BobaFett
could it be the reason for the sudden batt bar drop too?
This message was posted from a E60-1
Posted by *Jojo*
On 2007-08-15 06:00:07, razec wrote:
@Jojo,
have you heard the news about a woman in philippines having her nokia N91 battery(using BL-5C Li-ion one) exploded and burning her sim card and a small portion of the back of the phone? it was being reported on the news on abs-com afaik.
46 Million is way too large, although it was nokia who will replace it, so financially not that trememdous for them imo.
@razec - Yeah, I've actually seen that news report . . . the girl is in her 40's-50's, I guess and looks kinda rich - $$$$$ will SUE Nokia if ever . . .
I wonder what Nokia fone models this battery (in issue) covers
Say like, the Nokia 6600?
Posted by Marly
According to Nokia's battery replacement site :
Nokia 1100, Nokia 1100c, Nokia 1101, Nokia 1108, Nokia 1110, Nokia 1112, Nokia 1255, Nokia 1315, Nokia 1600, Nokia 2112, Nokia 2118, Nokia 2255, Nokia 2272, Nokia 2275, Nokia 2300, Nokia 2300c, Nokia 2310, Nokia 2355, Nokia 2600, Nokia 2610, Nokia 2610b, Nokia 2626, Nokia 3100, Nokia 3105, Nokia 3120, Nokia 3125, Nokia 6030, Nokia 6085, Nokia 6086, Nokia 6108, Nokia 6175i, Nokia 6178i, Nokia 6230, Nokia 6230i, Nokia 6270, Nokia 6600, Nokia 6620, Nokia 6630, Nokia 6631, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 6820, Nokia 6822, Nokia 7610, Nokia N70, Nokia N71, Nokia N72, Nokia N91, Nokia E50, Nokia E60
Posted by abbafan1972
read about this on Webuser site last night and got worried, but our Nokia battery is a BL-4C (Nokia 6300).
Posted by zangetsu
whew the battery of my 6682 is not included in defective batch. it's good that nokia took the heat for that incident even though they did not make the batteries themselves.
there are companies even if it is proven and they know that their products are defective doesn't give a hoot and don't issue a recall.
[ This Message was edited by: zangetsu on 2007-08-16 07:52 ]
Posted by BobaFett
how comes, that nokia recognized it just right now? and everybody can walk in at nokia and ask for a new batt?
Posted by rockygali
maybe the complaints came on just right now... or maybe it was already overwhelming by this time...
thats why they issued this recall.
They said that the battery were maid by Matsushita at the time of 2005-2006.
Like for a year round... theyve must have been waiting for further complaints...
anyway, its gud NOKIA is calling these back. But whats sad about it are those people who blew up their phones with this battery. Like here in the Philippines, theres this owner of N91 that blew while she was using it... good thing the blast came behind (the battery case) and didnt went thru upfront of the phone.... surely NOKIA will replace the batt. i dunno about the phone..
Posted by leo_asb
i'm glad that my N91's battery is not included in the recall. what a relief!!! hehe...
This message was posted from a N91-1
Posted by goldenface
On 2007-08-16 10:09:49, rockygali wrote:
Like here in the Philippines, theres this owner of N91 that blew while she was using it... good thing the blast came behind (the battery case) and didnt went thru upfront of the phone....
Really? Thats dangerous. They didn't mention anything about batteries exploding - just overheating.
Posted by jcwhite_uk
This is costing Nokia dearly:
Half a billion wiped off Nokia's value following battery scare
Following yesterday's news of a battery recall affecting 46 million mobile phone batteries from Nokia, the company has taken a hit on the stock market.
Over a half a billion pounds (or more, accurately £557m) was wiped off Nokia's stock market value in the hours after the announcement.
Matsushita Electric Industrial Co, better known by its "Panasonic" consumer brand, who manufactured the batteries suffered a similar fate when its shares fell to a two-year low.
The BL-5C batteries concerned may overheat when they've been recharged 200 or 300 times. This could mean they might deform, expanding inside the handset's case.
Nokia said that there were about 100 reported cases of overheating, with no reports of serious injury or damage as a result.
The replacement scheme for these batteries is the world's biggest ever voluntary consumer electronics recall.
Last year's laptop battery scare which saw Sony recalling 9.6 million batteries does not come close to the scale of this operation.
The cost of the recall is estimated to be between $300 and $500 million, Matsushita has said it will "discuss replacement costs" with Nokia.
Posted by goldenface
Jesus! Thats a big knock.
Posted by SMS
On 2007-08-16 13:38:27, jcwhite_uk wrote:
The cost of the recall is estimated to be between $300 and $500 million, Matsushita has said it will "discuss replacement costs" with Nokia.
"discuss"! panasonic should handle all the costs, AND compensate for share losses, isn't it obvious?
Posted by goldenface
I think Matsushita should compensate Nokia for fear Nokia takes it business elsewhere - that must be one huge supply contract.
Posted by BobaFett
i DO hope that nokia learnde its lesson... i rather pay a bit more, but then i wanna have european products... they cannot even meka a battery and they wanna make mobile fones? sad, sad, sad....
Posted by *Jojo*
On 2007-08-16 06:54:50, Marly wrote:
According to Nokia's battery replacement site :
Nokia 1100, Nokia 1100c, Nokia 1101, Nokia 1108, Nokia 1110, Nokia 1112, Nokia 1255, Nokia 1315, Nokia 1600, Nokia 2112, Nokia 2118, Nokia 2255, Nokia 2272, Nokia 2275, Nokia 2300, Nokia 2300c, Nokia 2310, Nokia 2355, Nokia 2600, Nokia 2610, Nokia 2610b, Nokia 2626, Nokia 3100, Nokia 3105, Nokia 3120, Nokia 3125, Nokia 6030, Nokia 6085, Nokia 6086, Nokia 6108, Nokia 6175i, Nokia 6178i, Nokia 6230, Nokia 6230i, Nokia 6270, Nokia 6600, Nokia 6620, Nokia 6630, Nokia 6631, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 6820, Nokia 6822, Nokia 7610, Nokia N70, Nokia N71, Nokia N72, Nokia N91, Nokia E50, Nokia E60
. . . . .
I will NOT be surprised if Nokia will FILE for BANKRUPTCY . . . next month . . 
! This is the BEST time for 
to take over the TOP-spot !
Posted by razec
Jojo,
should be careful not repeating it's parent's (Sony) battery exploding incidents
anyway my SE battery doesn't heat up even after an hour long browsing, Charging and Calling. and the battery life doesn't even sucked fast
Posted by *Jojo*
@raze - I agree matey ! But I do remember when I had my
K600i back then (don't know what the batt's model on it) . . . after about 30 mins. of 3G-video call . . . the batt heats up . . .
Posted by goldenface
Here is a site showing pictures of all the phones affected as you'd be surprised how many people don't even know what their phone is called.
(Funny how the same battery is used in the 1100 as it is in the high-end N91! the 1100 must have an unbelieavably long talk time. )
_________________
Check out the UK's UK's Best Selling Phones
Voted Best European Member 2007 by Esato Members
[ This Message was edited by: goldenface on 2007-08-17 08:15 ]
Posted by BobaFett
my mom has got 1112, batt runs ages long... imo its one of the best designed batt by nokia and also one of the most often used, so its a really big slap for nokia.
Posted by shaliron
On 2007-08-16 10:34:25, leo_asb wrote:
i'm glad that my N91's battery is not included in the recall. what a relief!!! hehe...
It is mate
@Mario
I just thought of that as well. Remember they have had >100 reported cases of battery problems, and I guess they were just trying their best to avoid the problem of recalling millions and millions of batteries.
But Nokia is suffering quite a lot from this.
Posted by Miss UK
has anyone got 1 of these dodgey batterys?
My 6100 has a BL-5C Made in China is this ok?
Posted by Marly
@miss uk: to check your battery, you can go to this site :
http://batteryreplacement.nokia.com/batteryreplacement/en/
Masseur already posted the link on the first page of this topic.
"Made in China" doesn't say anything, a friend bought a N70 recently, battery "Made in China" also, but it has to be replaced.