Posted by pope
My GPRS doesn't work!
I have a T68 (upgraded to i), and I am (a dissatisfied!) subscriber to Globe. When I try to use my SIM card on my phone, and I try to access WAP over GPRS, it gives me the error "GPRS parameters not supported." When I use other people's SIM card (I've tried 2 others already), GPRS works like a charm. This led me to believe that nothing is wrong with my phone settings.
I went to 3 different Globe business centers already. I've been calling their customer service almost every day for the past 3-4 weeks. They keep telling me that they'll activate it after 24 hours. Until now, it still won't work. Sawa na ako sa kakatawag sa customer service at kakapila sa business center!
Globe, ano ba yan? Mag Smart na lang kaya ako? Sila ata mas maganda customer service e.
Kung may taga-Globe dito that's viewing this, please make my GPRS work!!!
Posted by kapitan jackal
@pards,
question lang: post paid ka ba or pre-paid? if post paid , i suggest you stop calling globe CRS, instead, try calling globe solutions/quest
#7301357
Posted by ferrarista44
@pope
are you 110% sure na tama settings mo?
Posted by pope
Thanks guys! Sige tawagan ko na yan...post-paid ako...sana ayusin na nila...
Yup I'm 110% sure tama yung settings ko...I even had it checked sa business center e...
Again, thanks!
Posted by clark27
Chk m ung status ng phne m by gliding d left side button kung my nklagay na gprs not avaìlble kelangan nga pa chk yan sa globe sbi m ung ibang sim ay wrkng naman sa unit m no prob sa netwrk at settings i thnk :-)
Posted by superman17
@pope...ganyan talaga globe....same sa experience ko, i call their csr many times and even going to 3 different business center and nothing happens until mga after a week or 2 weeks of waiting try ko lang mms ko and biglang "ok" na.
.....ganun cguro yun para surprise
Posted by solobaric
When are prepaid subscribers gonna has mms sa globe? I only have gprs wap available :-(
Posted by Calvin c",)
@Pope, question:
Did you ask them to activate both the GPRS service and the MMS service? I believe you don't automatically get MMS with GPRS.
Posted by enjin_tiu
gud thing i had made good friends na @ globe when i was @ baguio, dont have 2 go tru those csr lines just 2 hv my gprs/mms workin.
Posted by pope
@cALVIN
Yes I had them both activated. My MMS works fine but my WAP over GPRS doesn't want to work. I also called the Globe Solutions/Quest number above, and pinasa din ako sa CSR e....hassle talaga Globe...is Smart any better? I want my GPRS! hehehe
Posted by ferrarista44
your MMS works fine?
hmm try, changing your profile.
wap services > select profile > select a profile other tha Globe MMS
did it work?
Posted by pope
@ferrarista
Thanks for the suggestion!
I tried that...di rin umandar. Di naman yung Globe MMS nakaselect e...nakaselect WAP GPRS. I tried 2 APNs: www.globe.com.ph and internet.globe.com.ph. I also tried mms.globe.com.ph. Ayaw talaga =(
Another problem is sinisingil ako ng Globe for GPRS access e ayaw nga umandar...this is getting frustrating! Haay hassle...=(
Posted by Calvin c",)
@pope - i'm lost! =( If you can send MMS you must already have GPRS.
Anyway check this
site. it offers online cofigurator for WAP, MMS and email. -> http://www.sonyericsson.com/ph/spg.jsp?page=start
Posted by Calvin c",)
@enjiin - can I drop your name at G4 para madaliin nila yung GPRS ng prepaid ko? LOL!
Posted by ferrarista44
@pope
exactly.
MMS uses gprs. so if u could send MMS, you definitely have gprs. must be a matter of settings.
Posted by pope
Hi!
That's what's so weird about my case nga e. Yeah I do have GPRS (because I can use MMS and all), but I can't access WAP over GPRS. When I try other SIM cards (without changing any of the settings), WAP over GPRS works fine. But when I use my SIM card, it doesn't want to work.
When I called Globe Quest, they said na it's definitely a case of Globe not activating WAP over GPRS for my SIM. I find that extremely weird because WAP over GPRS is usually activated BY DEFAULT sa Globe...bakit yung sa akin hindi?
Weird...
Posted by Crypto
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Huwag ka nang umasa, Globe sucks......big time....
Posted by greeneye
You have MMS on your phone but no WAP over GPRS? However WAP over GPRS works with other (Globe?)simcards? Parang imposible ah. Try nalang to triple check your settings. ;-)
Posted by pope
@crypto
yeah tama ka globe sucks sobra! asar sila!
@greeneye
sige check ko ulit...sayang e walang bayad pa naman WAP over GPRS right?
Posted by enjin_tiu
Calvin-wag dun bka pagtulakan ka palabas. bka baguio puede pa.
Posted by enjin_tiu
Calvin-wag dun bka pagtulakan ka palabas. bka baguio puede pa.