Welcome to Esato.com




Customers Incredibly Satisfied With the iPhone

Click to view updated thread with images


Posted by sosojerk
Now this is something SE should learn from...

http://news.softpedia.com/new[....]ed-With-The-iPhone-60009.shtml

I think that Apple should be monitored very carefully by phone manufacturers due to such things like how on Earth do they manage to satisfy so many customers?

And why as long as articles like this exists?

http://news.softpedia.com/new[....]veal-Problem-Areas-60015.shtml

[ This Message was edited by: sosojerk on 2007-07-16 19:20 ]


Posted by Miss UK
But none have came to the forum?
they must be many then huh lol

has anyone bought it on the forum cos I havent seen a thread with Pics nor a review

Posted by umerhayat
Yes.Iphone seems to gain a good reputation in quality and they are not discussing about it here because its a sony ericsson fans forum. May be they want to discuss it a some neutral place

This message was posted from a W810i

Posted by JK
They american so they comparing it to Moto and Blackberry
Just Kidding.

Posted by SE4NICK

On 2007-07-19 11:32:57, 786KBR wrote:
They american so they comparing it to Moto and Blackberry
Just Kidding.



Haha no wonder it's so good then.... lol

Nah BB is alright, moto on the other hand...

Posted by jmbillings
Most people who buy the iPhone will already be Apple-worshipping-iPod owners, often not very "technically" minded, more "fashion" minded. So the things the iPhone isn't very good at or lacks, they probably wouldn't be worried about. That's fine - if it does what they want and they are happy, then let them be "extremely satisfied"; doesn't mean it's necessarily the best handset out there!

Posted by QVGA
No offense, but the bulk of those users are Americans and we all know how behind USA is in terms of cellphones.
Here in Asia, I cant imagine anyone buying a phone without MMS support.

Posted by Mr Miyagi
I have spoken to an apple employee who works for apple care, and who i asked about the euro version of the iphone and if it will support mms he says der is only a very strong rumour within apple that it will support mms, and that the launch date will be december 2007 in the UK for apple iphone, I sooo hope they do have mms, since thats a phone i'll deff be going for.

Posted by sosojerk
Hmmmm...
My 7-8 last phones had MMS and I never even sent 1 MMS.
However, I am using A2DP, browser, WLAN etc.
I think however, that Apple is focusing a lot on the fashion side of the business.
I agree, here at esato many of us are technicals in terms of knowledge about mobile phones technology and we were not very impressed by iPhone specs.
But many out there are indeed satisfied with it and guess what? Apple cashes a lot of money because of that and SE should pay a lot of attention how they did it.
iPhone users are happy, something P990i users can't really say, is it?

Posted by sapporobaby

On 2007-07-19 13:07:44, jmbillings wrote:
Most people who buy the iPhone will already be Apple-worshipping-iPod owners, often not very "technically" minded, more "fashion" minded. So the things the iPhone isn't very good at or lacks, they probably wouldn't be worried about. That's fine - if it does what they want and they are happy, then let them be "extremely satisfied"; doesn't mean it's necessarily the best handset out there!



Please back this up with a fact, i.e. a link. This seems to be more your opinion than more your fact.

Posted by umerhayat
Only not having mms and no 3g does not make this phone a looser , or is it a looser

This message was posted from a W810i

Posted by Alexandra
That is like Dogmann being satisfied with his beloved 'Motorola'. People blindly think the iPhone is great just like Dogmann blindly thinks Motorolas are great.

Posted by sapporobaby

On 2007-07-20 08:45:59, Alexandra wrote:
That is like Dogmann being satisfied with his beloved 'Motorola'. People blindly think the iPhone is great just like Dogmann blindly thinks Motorolas are great.



I don't recalls Dogmann thinking this. As I recall, he was an SE user then was continuously disappointed by SE and now uses a Nokia.

I find it quite interesting that you pop in out of no where to make a dig at someone that is not here to defend themselves or even to answer up. Pretty lame, and what does this have to do with iPhone users?
_________________
*edited on a Mac of course. Mac: There is no substitute*

-/..../../...//.../../-/.//../...//--./---/../-./--.//-/---//-/...././/-../-

[ This Message was edited by: sapporobaby on 2007-07-20 08:55 ]

Posted by Alexandra
He has always tried to convince me that Motos are better than SE.
I post this because in both circumstances people are devoted to a clearly abysmal product.

By the way i like Nokia as well as SE.

I'd rather have a P990 than an iPhone

_________________
8210 (it was good when I got it), K500 (utter crap), K800 with 1G M2 and HPM-70 (perfect!)


[ This Message was edited by: Alexandra on 2007-07-22 11:24 ]

[ This Message was edited by: masseur on 2007-08-19 13:11 ]

Posted by ajeetpv
How often do you change your wallpaper??
Imagin if you having with just one wallpaper- this is what iPhone is.

Posted by AbuBasim

On 2007-08-19 13:21:32, Alexandra wrote:
I'd rather have a P990 than an iPhone


No need to wait any longer. The P990 is very cheap these days.

Posted by Brightspark
it seems strange that various people in this thread are trying to diss the iPhone by claiming that it was because its good result was due to being compared to moto, when in actual fact in another study it was compared to 8 different brands including moto, nokia, samsung, and SE.
it's worth noting that SE came last in terms of customer satisfaction
http://www.howardforums.com/showthread.php?t=1224150

[ This Message was edited by: Brightspark on 2007-08-19 14:01 ]

Posted by Dogmann
@Alexandra

You really are showing exactly what sort of petty biased individual you are as yet again are quite happy to try and put words in my mouth. The situation arose that you again wrongly claimed i don't praise any device other than Nokia. When pointed out that i had praised both the Motorola Q9 should it eventually get released in the UK and the V9 as i think this looks like a good device you are now suggesting i am Moto fan and just hate SE.

You really are doing a great job of showing what a sad and deluded individual you are and the best advice i can give you is seek professional help because it really does look like you are in serious need of some.


@all

Back on topic all does not appear as rosy as some are painting here as it does appear to be numerous problems with some iPhones many people are now on their 3rd or 4th unit and some seem prone to getting extremely hot and on others the touchscreen has started to malfunction. Now before any one starts claiming i now hate the iPhone or am bashing it i am only reporting on what i have read elsewhere, as smart a device as i think the iPhone is any device that is going to require my signing up to a 2yr contract is never going to be of any interest to me, and that's not saying it may not be great for others just not for me is all.

Marc

_________________
Nokia E61, 2gb Sandisk, Fring, Shure EC2g


Honoured to have won BEST DEBATER

[ This Message was edited by: Dogmann on 2007-08-19 14:43 ]

Posted by MWEB
People buy the iPhone because they like Apple, They open the box, see an Apple product, there happy . end of story.

Posted by QVGA

On 2007-08-19 15:52:41, mweb6161 wrote:
People buy the iPhone because they like Apple, They open the box, see an Apple product, there happy . end of story.

you get the book award.

Posted by opexblue
Here is the link :
http://ce.seekingalpha.com/article/44709?source=feed

In the first paragraph says : "The results are in from the latest ChangeWave Alliance survey of 74 Apple (AAPL) iPhone owners".

So the chart is the result form only 74 participants, who own iPhones.

Fourth Paragraph : "To put this in perspective, in our most recent consumer cell phone survey we also received satisfaction ratings on the other leading cell phone manufacturers,...".

The Participant is limited only to their consumers.

So what is your opinion?

[ This Message was edited by: opexblue on 2007-08-19 16:57 ]

Posted by $herry
I am no iPhone fan, but its not that bad...
Plus, there are so many apple fans..i read somewhere that at the Apple Convention somewhere, ppl started lining up before sunrise!
Such dedicated fans...obviously the iPhone will make sales...how many ppl would look at specs? It looks good, works good, they'll get it..
We are high end users looking for great specs, which the iPhone sadly lacks..so we wont evr like the iPhone, but die hard Apple-enians will get one ASAP!
no offence to anyone!

Posted by AbuBasim
mobile-review has been under a DoS attack since the past few days, apparently due to an unfavorable review Eldar posted on the iPhone.
Seems that the phone attracts a radical following.

_________________
The Tree of Life is Self-Pruning. -- DarwinAwards.com

[ This Message was edited by: AbuBasim on 2007-08-19 16:26 ]

Posted by REO
I am an x employee of AT&T and sampled the iphone long before it launched, at a marketing meeting.

I was only impressed with the video playback, very crisp and sharp.
Almost like a mini plasma.

Other than that....... I still have my W810. I'm not at all impressed with the phone overall.... I can get it for less than 50% off if I wanted it. Money is not an issue anyway.

I just can not understand the hype over this phone..... I do agree that many americans are drooling, because they are not as savvy with cell phones as Europeans and Asians.

Another thing...... I'm picky about putting smudges on my screen......
As for me......... W810 with a 4GB Card =

Posted by Alexandra

On 2007-08-19 15:41:10, Dogmann wrote:
@Alexandra

You really are showing exactly what sort of petty biased individual you are as yet again are quite happy to try and put words in my mouth. The situation arose that you again wrongly claimed i don't praise any device other than Nokia. When pointed out that i had praised both the Motorola Q9 should it eventually get released in the UK and the V9 as i think this looks like a good device you are now suggesting i am Moto fan and just hate SE.

You really are doing a great job of showing what a sad and deluded individual you are and the best advice i can give you is seek professional help because it really does look like you are in serious need of some.


@all

Back on topic all does not appear as rosy as some are painting here as it does appear to be numerous problems with some iPhones many people are now on their 3rd or 4th unit and some seem prone to getting extremely hot and on others the touchscreen has started to malfunction. Now before any one starts claiming i now hate the iPhone or am bashing it i am only reporting on what i have read elsewhere, as smart a device as i think the iPhone is any device that is going to require my signing up to a 2yr contract is never going to be of any interest to me, and that's not saying it may not be great for others just not for me is all.

Marc

_________________
Nokia E61, 2gb Sandisk, Fring, Shure EC2g


Honoured to have won BEST DEBATER

[ This Message was edited by: Dogmann on 2007-08-19 14:43 ]


I'm not sad, just angry. And what words in your mouth? I never said you praised nothing but Notia, I said you praised nothing but Motorola.

Posted by $herry
Enough Alexandra..give it a rest sweetie...
And dont retort again Marc..


Posted by shaliron
Well Apple is a charismatic company - huge loyalty. Sorta like SE, but somehow Apple manages to do even better when it comes to fanboys/girls.

So if Apple does something silly, it can be excused because, well it's Apple, and they're supposed to do everything perfectly... so it creates bias. That's their marketing strategy anyway. Very effective.

Add to that the fact that 'high tech' in America is the Blackberry (I mean technically it isn't anything special) and their constant need for moto flip phones or something gimmicky to keep their interest, and the iPhone is the perfect product for their market.

Gotta say, even I get affected by the Apple loyalty factor. Just seeing and reading about their computers and OSes makes me hate Windows

Posted by NightBlade
Please, a phone (with a mp3 pl.) on which you cannot put an mp3 as a ringtone. LAMEST THING EVER!

(sorry for caps)

[ This Message was edited by: NightBlade on 2007-08-20 21:55 ]

Posted by Dogmann
@NightBlade

Actually although that is true as to how it ships there are many hacks already available that allow you to do all sorts of things with the iPhone. In fact this is why i am now considering getting one as fancy a good challenge which both S60 and UIQ no longer offer due to Symbian's newly implemented security as whilst you can add plenty of apps they either have to be Symbian signed or have limited functionality. From the little research i have done it does appear there is lots of things that can be done with the iPhone including getting it to work with non AT&T Sims. If and when i manage to get hold of an iPhone i will explore exactly what is possible and review all the possibilities in full.

Marc

_________________
Nokia E61, 2gb Sandisk, Fring, Shure EC2g


Honoured to have won BEST DEBATER

[ This Message was edited by: Dogmann on 2007-08-21 02:53 ]

Posted by QVGA

On 2007-08-20 22:54:51, NightBlade wrote:
Please, a phone (with a mp3 pl.) on which you cannot put an mp3 as a ringtone. LAMEST THING EVER!

(sorry for caps)

[ This Message was edited by: NightBlade on 2007-08-20 21:55 ]

Surely that cant be the only reason why you wont buy a phone?

Posted by Dogmann
@QVGA

I don't know people have all different reasons for buying a device or just slating it for that matter.

I want one because it's just soooo pretty LMAO.

Marc

_________________
Nokia E61, 2gb Sandisk, Fring, Shure EC2g


Honoured to have won BEST DEBATER

[ This Message was edited by: Dogmann on 2007-08-21 08:14 ]

Posted by skblakee
Guys you are missing the point of peoples satisfaction with the iPhone. That is,it works plain and simple. Whatever Mr.Jobs said it could do it does. There isn't any worrying about a firmware update to fix a bug that shouldn't be there like low sounding alarm.

Plus as someone said earlier Americans are more into the fashion of the phone rather than the technical specs. If they were into the specs they would have bought the P990 or waited and grabbed the N95 which has the same things but came out long before the iPhone.

I am here in the US and I am amazed how they have gobbled up the iPhone which basically has the same specs as my p990 but with restrictions that I would never accept such as paying full price plus a two year contract. Personally after playing with my friends iPhone I like the browser and the music player and nothing else. I have never liked IPods due to what I see as an unnecessary tethering of owners to everything Mac.

SE and others need to learn from Apple that costumer satisfaction is what creates a good bottomline.


Click to view updated thread with images


© Esato.com - From the Esato mobile phone discussion forum