Posted by A L 3 X
well i've noticed a lot of people lately have had a problem with wotanserver, either there customer service or the client has done something to there phone, whats up with them atm?
i used them a while back to debrand my k800i and its still fine to this day. However i bought a w810i from ebay a couple of days ago and i wanna debrand it(if it finally comes :@), i was going to use wotan no doubt about it but after hearing these problems im drifting toward the idea of davinci.
Posted by Sooteee
I used Wotan last week to reflash my faulty K800 and had no problems at all.
Can't comment for everyone but it all went smoothly for me.
First time I'd used it and the Wotan guide was clear and concise.
No complaints here!
S
Posted by WotanServer
Hi,
we provide same quality service all the time. Number of our customers increased rapidly in past few weeks so there is more issues. Most of customers facing problems because they do not read Getting Started Guide or do not use out support system at http://www.wotanserver.com/support/ and instead trying contact us by PM or direct posting on the forums.
BR, WotanServer
Posted by A L 3 X
oh hi Wotan, i have a question. a guy on davinci forums said that there is errors recently with the new firmware R4EA or something, i was just wondering if its the same via using your site?
im thinking of using wotan as i trusted them with my k800i and it was fine its just this what worries me:
http://www.esato.com/board/viewtopic.php?topic=144919#post1971113
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[ This Message was edited by: palex on 2007-05-04 17:16 ]
Posted by BobaFett
@palex imo its better to discuss such questions outside of esato, as mentioned above wotan has its own forum aswell. as a member here, me would disturb, if esato questions would been discussed on wotan forum...
Posted by A L 3 X
ya but this is a thread i was asking ppls opinions so rather than starting a new thread in there id rather just finish it here all i want is an answer to ^^ from wotan
Posted by A L 3 X
also i dont see no forum, just a suport thing
btw on wotanserver.com where is the odl flashing guide? all i find now is the PDF, the older one was clearer that was within the site :s
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[ This Message was edited by: palex on 2007-05-04 17:25 ]
Posted by aremaboy
I used Wotan several times with my K800i and to tell you the truth, I found no problems so far. The phone just works perfectly. I installed R1JC002, R1JG001, R1KC001, then converted my K800 to K810 successfully, updated my EROM, changed my CDA, reverted it back, flashed to R1KG001 and so on---at least 10 times, including flashing a friend's K750i to W800i. Nothing troublesome. Just, I got 1E0W, 99E0W, or 80E0W under my customization info which luckily proves itself at the end that it doesn't at all affect the phone's functionality. I agree with some users that Wotan should have had a forum like Davinci or SE-Tool to discuss problems. Wotan's style to submit tickets personally sometimes takes much and longer time..and in several cases a ticket isn't responded at all or not replied accordingly. In general, Wotan is very very end-user friendly and easy to do. One thing, any left credit will expire 12 months after purchasing date. That's silly...
[ This Message was edited by: aremaboy on 2007-05-04 19:56 ]
Posted by A L 3 X
ok, anyone shed any light on this?
"a guy on davinci forums said that there is errors recently with the new firmware R4EA or something, i was just wondering if its the same via using your site? "
Posted by BobaFett
On 2007-05-04 12:34:58, WotanServer wrote:
Hi,
we provide same quality service all the time. Number of our customers increased rapidly in past few weeks so there is more issues. Most of customers facing problems because they do not read Getting Started Guide or do not use out support system at http://www.wotanserver.com/support/ and instead trying contact us by PM or direct posting on the forums.
BR, WotanServer
why is it a problem if members contact u with pm?
Posted by haki
Wotanserver is absolutely UNACCEPTABLE not only they made me waste credits repeatedly by flashing my K800 with KG Middle East firmware even though I had checked Mediterranean, but they also completely IGNORED my emailS that I sent to their email support address. NO REPLY AND NO REFUND WHATSOEVER! They forced me to buy more credits and flash KC firmware to get my language back! They were very fast at getting my money and sending me login info!
I am extremely frustrated by their LACK OF PROFESSIONALISM!
I should make it clear that I used their service many times before and I know what I am doing.
Posted by A L 3 X
ok well ye im drifting towards davinci so can soemone tel me if davinci will defo enable flash menus on w810i?
Posted by Sammy_boy
Flash it with generic unbranded firmware and it will enable flash menus
I've used it a few times now with no problems, quick and easy!
Posted by WotanServer
@aremaboy: Credits will not expire
. It is just a deadline date for case that server is no more needed for example.
@BobaFett: Because most of members using many forums, support system and posting multiple messages.
@haki: what was you ticket number in the support system?
Posted by WotanServer
@palex: Nice post I never seen that before. That guy tried updating PROTOTYPE phone. We support only retail units. Also whole EROM update process is inside 1 loader that is signed. This means ALL exists SE solutions do same job. So if there is any issue it would happen with any other solution.
Posted by A L 3 X
WOTANSERVER I WENT WITH YOURS AND GUESS WHAT????!?!?!?!?
FLASHED THE PHONE SUCCESSFULLY BUT THEN.......IT GETS TO FINALIZATION AND SAYS 0 CREDITS
-._-failed-_-
OR SOMETHING
EVEN THOUGH I HAD ONLY JUST PURCHASED A CREDIT AND I CAN SCREENSHOT THE EMAIL IF YOU WANT?
I know i wont get a refund but i think this should be sorted out :S
used davinci it failed to write the flash blocks a couple of times but didnt waste my credit so kept trying, 3rd try it flashed perfectly
and now i got flash menus
Posted by haki
@wotanserver : I sent you a pm with a copy of what was included in my first email because I never receiver a ticket number. I would appreciate it if you considered it and I promise that I will publicly thank you for your consideration becouse I have been a client of yours since the beginning and I have bought MANY credits from you!
Thanx a lot!
Posted by haki
Six days have gone by and still NO ANSWER FROM WOTANSERVER!!!
I WANT MY TWO CREDITS BACK!!!
Posted by aremaboy
[quote]
On 2007-05-05 11:01:42, WotanServer wrote:
@aremaboy: Credits will not expire
. It is just a deadline date for case that server is no more needed for example.
I don't quite get it. What does it mean? You said that after 12 months my credits will expire. But you just said just now that credits would never expire. WHICH ONE is CORRECT?