Posted by Cyber-Jedi
From Nokia:
Stop the press - just got this from the NSU team. Don't worry that N95 is not yet listed on the NSU product compatibility list, it will be added there shortly.
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Dear Updaters
We are pleased to announce a new software release for the Nokia N95 available through the Nokia Software Updater.
Due to potential backup/restore incompatibilities, we strongly recommend synchronising your Calendar details before updating your software.
Version 11.0.026 is available for most product codes, but please note that not all operator variants are included yet. These will be added as soon as they are available.
Warm regards,
The Nokia Software Updater team
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Posted by batesie
excellent, just changed the product code on mine to a generic EU one so that should save me having to trust a service centre on updating it for me!
Posted by baconnugget
woopie doo, downloading now it a 113mb download finally i can use truphone on my orange n95
Posted by revolution3
Updated my N95 today to the firmware above and now i have a brick!!!!
Has anybody else had any luck with it..
Posted by floatlite
by any chance did it update, and when you rebooted you got a message saying
"Phone start up failed, contact retailer"
If it did, you have a bit of an issue. It means they know you have changed the product code.
You need to return the code to the original code after flashing to stop this happening.
David
Posted by batesie
Was it voda or orange? So you have to change it back after you update the firmware? Any one else have this?
This message was posted from a WAP device
Posted by revolution3
yes float thats exactly what happened, how do i return the code, nokia pc suite does not recognise the phone, will nss see it??
Posted by floatlite
Sorry dude, to be blunt, it's fcuked.
You'll either need to return it to Nokia, and get it flashed (and hope they don't ask to many questions), or see if a service centre can help out.
Bit of a nightmare really.
Posted by phoric
I can confirm that the new firmware works like a charm. The only apparent change so far is that the camera works a lot faster (from point-and-click to the camera acctually taking the picture).
Overall it also seems that the firmware has improved the picture quality slightly.
I´ll report back if I find anything else, just been using it for 2 hours now.
Posted by floatlite
Be aware of a couple of things
If you have changed the product code to 'debrand'
DO NOT DO THE FOLLOWING
1. DO NOT use any backup you have created from the memory card or from nokia PC Suite, it will kill your phone.
Only submit new setting etc.
2. Once the phone is flashed and restarted, immediately change the product code back to the original. It will not affect the firmware, and keeps the phone product code and IMEI 'in sync'
If you don't do this you might get the dreaded, 'Phone failed to startup, contact supplier' message on boot up.
If you get this you can usually save this with an emergency hard reset.
Do the following
1. Turn the phone OFF
2. Press the Green call answer button, the * button, and the '3' button together.
3. Whilst holding them, then press the power button, and keep holding the other 3 buttons.
4. Wait till the phone reboots.
It should now boot up, and your happy and smiling again!!!
Happy Happy People
Posted by batesie
ok so i have updated to the generic euro firmware, and its started fine.
i have also changed the product code back to the voda one, can i restore a backup now or not? thanks for your info floatlite
Posted by floatlite
NO NO, never mix back ups from completely different product code back ups, it'll corrupt your firmware, that goes for both memory card back ups and Nokia PC Suite
Posted by batesie
fair enough! i'll just sync contacts and add all my sis files again manually.
(would be good to have all this info on the first post, so any one searching on this knows all the rules
)
Posted by floatlite
It is there though
quote
Due to potential backup/restore incompatibilities, we strongly recommend synchronising your Calendar details before updating your software.
second line of Nokia official announcement
cough cough
Posted by batesie
ahh i see that now using my eyes for a change...
Posted by floatlite
Ahh, lol, another classic case of, I see the exciting bit, screw the warnings / manual / instructions / care notes, just batter in and get to the good bit.
all's well thats ends well
Posted by batesie
hehe. yeah we've ll been there, pulling the new gadget out of the box and throwing the batteries in before youve been given the receipt
well all looks good on my N95 so far... just gotta get me a new front slider cover off ebay and i'll have a Veneric N95!!!
Posted by floatlite
You can get the cover from www.mobilefun.co.uk, £14.95, genuine
Posted by batesie
Nice. A quid cheaper than ebay :-)
This message was posted from a WAP device
Posted by kamaran
Do you need to change the code every time you upgrade the firmware? Or is once enough?
Posted by Dogmann
@kamaran
Yes as otherwise your next update will return branded software to your phone.
Marc
Posted by MIK-3
On 2007-05-01 01:15:13, kamaran wrote:
Do you need to change the code every time you upgrade the firmware? Or is once enough?
No, once its ok. You do not need to change it every time.
Look at the differences to the camera!
http://www.womworld.com/nseri[....]ticeable-difference-in-images/
Good job Nokia!
[ This Message was edited by: MIK-3 on 2007-05-01 01:56 ]
Posted by adnansanni
hey guys what is product code that you are talked about?
Posted by masseur
gps lock on is much quicker now
Posted by batesie
On 2007-05-01 07:45:04, masseur wrote:
gps lock on is much quicker now
excellent ive just noticed that too!
Posted by Anuj
Will this update work on the 02 branded phone?
Posted by batesie
Should do, but you may need to change the product code to a generic one
Posted by p900 lover
If i have a sim free N95 then i have no problem right, i can just go ahead and do it?
Posted by Anuj
Now thats something I'd rather not f with!
Posted by SUPERezel
maybe stupid question
but when i update i loose all my information...? including programs etc etc
Posted by masseur
yes, anything tat is on the phone. the memory card is nto touched, of course
Posted by p900 lover
Right im a bit confused now, it keeps saying there is no new update, hmm
It says my Current FW version is 10.0.018
Is there anyway to check if my phone is branded?
I mean there is nothing on the actually phone and no start up or shut down screen or anything but maybe
Posted by SUPERezel
when i make a back-up at storage card i safe everything i guess
Posted by masseur
@p900 lover, do you know what your product code is?
Posted by batesie
On 2007-05-01 11:48:09, SUPERezel wrote:
when i make a back-up at storage card i safe everything i guess
It is but if you are unbranding a phone, you cannot use your backup after you have updated the firmware. you can of course install all your apps again and sync back your contacts and calendar entries.
Posted by bbasra
@revolution3, was your V95 on voda, o2 or Orange?
@floatlite, "exactly" at what point should you change back the product code and how? Once the phone is flashed and restarted, won't it boot with the modified product code and screw up the phone. :-S
Posted by batesie
once its flashed and restarted, change the product code back, it will start up fine after rebooting.
Posted by masseur
why change the product code back? I haven't done that
Posted by bbasra
On 2007-05-01 12:20:50, batesie wrote:
once its flashed and restarted, change the product code back, it will start up fine after rebooting.
So i let the phone startup as normal after flashing, then turn it off from the power button and change the code? Right?
Sorry, After flashing, my understanding of the restart is it will start up the phone and as the product code is incorrect "Phone start up failed, contact retailer".
Just dont want to screw up my phone....
On 2007-05-01 12:29:33, masseur wrote:
why change the product code back? I haven't done that
Some people got "Phone start up failed, contact retailer" so the resolution is to change the code back to the original.
[ This Message was edited by: bbasra on 2007-05-01 11:34 ]
Posted by floatlite
Once you change the product code and flash the phone, therby debranding it, it'll finish the update, and then automatically restart. Once this happens, I strongly suggest you connect it to nss and return the product code to the original one.
The reason for this is if the phone ever crashes, or cannot be started in the future and it has to be returned to nokia, the codes all are correct, if you don't and they realise, they can invalidate your warrenty.
The code is only ever used by NUS, it is not used day to day by the phone, therefore has no effect on the phone. You simply need to change it everytime you use NUS (it only takes minutes to change it ever time).
As for back ups, never ever mix back ups accross firmware version / product codes. The back ups are for the specific product code version, and it may/will corrupt the fresh firmware.
David
Posted by masseur
sounds like a good tip. I'll do that tonight.
Posted by kamaran
Guys I just want to clarify something?
Lets say you change the product code from Vodafone to Europe Generic
Upgrade the firmware
Change the product code back to Vodafone.
In future will the phone only pick up Vodafone firmware updates or will it continue to look for generic firmware updates?
Posted by masseur
yuo'll need to change the product code before each update
Posted by batesie
well if the product code is set to a voda one, then it will look for voda.
best to only change it to a generic one while you upgrade the firmware, then change it back.
go by floatlite's tips and you 'should' be fine
Posted by voda_jon
this must b a new security measure on the newer handsets as i've done this on two E61's and have never changed them back to the branded versions and they have worked fine and dandy for the last 6mths.... lol....
p.s. also updated a couple of N95's a couple of weeks ago to v11 and they havent had ANY probs yet like they were havin with v10 firmware so this new version is looking good on all sides atm!
J.
[ This Message was edited by: voda_jon on 2007-05-01 12:11 ]
Posted by peter freeman
Hi - I'm being very cautious here, but if I change my product code, THEN do a phone back up to card, update my firmware to generic, will restoring from card still brick the phone??
Also, how risky is the update process? I'm worried about the reports of people (who all seem to know more than I do) killing their phones.
Alternatively, as I can get VOIP via fring with my existing voda firmware, pehaps it's worth just waiting for the voda firmware to be available? My main problem with existing firmware is unreliable WLAN connection to my Netgear router.
What do you all think?
Posted by floatlite
No, you cannot use a backup from a previous firmware.
I'll make this as simple as possible.
Product Code.
All this does is allow the nokia update service to identify the software that is to be loaded onto the phone. If you have a vodafone branded N95 and leave it as delivered the product code is 0547869. When you connect to NUS, the NUS reads this code and it then updates the phone with the correct firmware.
Now the nss software allows the user to alter the product code to another, for example 0536062, the N95 Euro 1 generic version.
So if you change the code using nss, the next time you connect to NUS, it reads this code, and loads the firmware for that product code.
Thats basically all the product code does.
Now if you have a vodafone N95, and change the product code to Euro 1 using nss, nothing has changed except the product code. The phone is still a Vodafone N95. This only changes when you actuall connect it to NUS and update the phone.
So if you have a vodafone N95, and change the product code, and then create a back up, the back up is still a vodafone N95 firmware backup.
So if you are changing from one firware product code version to another, you CANNOT use the older back up.
If you change from a vodafone N95 to a Euro 1N95, you need to add your contacts, and programs manually again.
If you happen to be silly and do use an old backup from the vodafone N95, the phone will not start, and it will tell you, "phone failed to start. Please contact Supplier"
You can get back from this though by performing a hard reset. This process removes all the back ups and reverts the firmware to as if it had just been flashed.
To do this, do the following
Turn OFF the phone.
Hold the following buttons together
Green answer button
* Key
3 key
whilst holding them, press the power on button, and keep holding the other 3 buttons together.
The phone will reset and restart after about 20 seconds.
Hope this explains it all
David
Posted by p900 lover
On 2007-05-01 11:52:20, masseur wrote:
@p900 lover, do you know what your product code is?
Im not sure, how do u check this?
Posted by masseur
its written on the label on the box. (from memory) its a 7 digit code and it says product id or something similar next to it
Posted by batesie
also its on the label under the battery above the IMEI number