Posted by Guy H
We're getting a plethora of stupid questions from 12 year olds it seems. The mods should be deleting their backward questions and keep the forum with a degree of intelligence.
[ This Message was edited by: masseur on 2007-04-03 16:50 ]
Posted by Tail
I can agree with you. But then again, we all have been newbies
Posted by Sammy_boy
A question is not stupid if you don't know the answer. I personally don't have a problem with them. Admittedly though, some could do with acquainting themselves better with the
function, but I wouldn't call them retarded.
I've lately been asking a few stupid questions myself both on here and SE-NSE, as I've just started getting into the software/firmware side of repairs and I've been asking some 'noob-ish' questions!
I have no problem with helping these people, to them what they are asking is valid, and if I can answer the question in a sentence or two I will do. All boards and forums need new blood, and insulting them and scaring them away by calling them 'retarded' isn't on
Posted by Guy H
Well I'm going on the P990i firmware thread and the SEUS threads. There is a massive lack of common sense lacking IMHO.
Posted by DAN55
it does seem a bit harsh ........ and im not 12
Posted by Sammy_boy
I think as long as people do a search before asking a question, and RTFM (Read the F***ing Manual) then I don't have a problem with 'silly' questions. Though I haven't frequented the P990i thread so don't know what kind of questions are asked there - could you give some examples?
Posted by Tail
This thing about reading the manual is something that alot of people dont do. And I can sometimes tell on the question if they have or not. If they havent, then I do not answer
Posted by kalu
what I usually do is tell them to look up a certain page number (where the answer is) in the manual (online for that matters). maybe this way they get to open it and read it next time.
[ This Message was edited by: kalu on 2007-04-03 15:02 ]
Posted by goldenface
It can be daunting here for a newbie as the whole place will be unfamiliar but they soon get the hang of things.
I think the best thing to do is to at least try and help or provide some pointers.
(The search function still puzzles me sometimes!!)
Posted by BobaFett
@guy h not every of us is a genious, so let them to ask their questions and imo its really not welcome to judge ANY member, newbie or not and talk about that way, cos your post is very offensive against all newbies imo
Posted by Scooby Stevo
Mate - with Tact and diplomacy like that you really should change your name to Prince Phillip!
You should stop holding back so much and say what you really mean!
Glad I'm not a Newbie. lol
Posted by shyam335
I think its time to re-build and make new FAQ's or KB perhaps..just a thought.
Posted by shockdaddyd
With all due respect, this thread doesn't exactly glow with intelligence.
Just one person's observation.
Posted by Guy H
It's been going on for a good while now. It's mainly the P990i threads that bring the worst out in people. Often it's not down to people being stupid but sheer laziness. They'll see a thread with more than 1 or two pages and then just post a question that has been answered many times before should they bother to read a bit. What then happens is the people who would normally happily help build up an apathy and wont post the same reply over and over which leads to the newbie posting 5 minutes later screaming for help.
Posted by BobaFett
NOT everybody is a genious forum user, NOT everybody has got fones since ages, NOT everybody is a master of searching in the first time...
what do u think, when a newbie is reading this thread, will he feel ok? might be u are right in some points, BUT its NOT the way to talk to imo, cos when u ( an old and respected member ) choose this way to solve a problem, what should we wait from a newbie next time... at least old esato members, who spent hours here already, should show example how to start, discuss and solve a problem...
ps so pls, edit the thread for a more welcome text, cos the actual is offended imo
_________________
Aquila non capit muscas-Cand. Mag Mt. S.V.P.E.N. MTL
-/// 4ever!
/// Ericsson Forum
[ This Message was edited by: BobaFett on 2007-04-03 16:37 ]
Posted by ares
Yesterday i made a thread regarding UIQ3 devices problems and how to deal with them precisely because of that...i just hope laffen makes it sticky, to avoid more useless threads
A UIQ3 general FAQ also would be good
Posted by REO
I think the issue with some of our tenured members, is that they were born knowing it all.
Give me a break...... life itself is a constant learning experience. We learn from each other. Through our experiences, experiments , information gathering etc.......
Let's not lose focus on what the real purpose of a forum is........
TO EXCHANGE KNOWLEDGE, IDEAS , FINDINGS !!!!
Newbies, continue to make your valued questions and welcome to esato !!!!!
Posted by ares
So you think having 11 threads about "help my m600/p990 is restarting" or "where can i find w950/p990/m600 software" is a good thing???
please...also, ever heard of search???
Posted by BobaFett
@ares hola
u are right, but we all were newbies in the past too... it disturbes me more that they are called "retarded" then to see the same question 11 times...
_________________
Aquila non capit muscas-Cand. Mag Mt. S.V.P.E.N. MTL
-/// 4ever!
/// Ericsson Forum
[ This Message was edited by: BobaFett on 2007-04-03 16:46 ]
Posted by shockdaddyd
Admittedly users should do a search prior to posting questions. That said, a hostile tone toward n00bs won't help the Esato community in any way.
Also, how do you define a n00b?
I've been coming to Esato for years but didn't create a user account until 2006. Prior to that all I did was search for answers without contributing.
[ This Message was edited by: shockdaddyd on 2007-04-03 16:52 ]
Posted by Guy H
Ok confession from me... I knew the title was inflammatory and I did that to get people discussing in a frank manor. I respect what you guys are saying about helping people and trust me it's something I try to do as others have me. What I also try and do is help myself looking through old threads etc. The one that springs to mind is when I was trying to get Gmail working.
Posted by goldenface
@Guy-H
Its possible for you to organise something like this yourself.
You may want create a thread with links to all the most requested help topics and keep it organised yourself or ask masseur to make it a sticky or something.
Posted by ares
Yeah, the "retarded" part was excessive
But i think we all got the point...some FAQ threads most be done (i just made one yesterday), and then people should avoid answering "spam" threads
_________________
P990i + hbh ds970
http://pbase.com/ares - photography by ares aka antonioj
[ This Message was edited by: ares on 2007-04-03 17:27 ]
Posted by maggflodd
... Also, when you are on a slow crappy wap connection it can be tempting to quickly start a "new" thread rather than to spend loads of money and time searching - sure, once you find your way around/feel confident to pm "strangers" etc... And how long have the k800 v. N73 thread gone on or esato hate ipod...??? "retarded"!!! Still, some good points!!!
Posted by fatreg
until your in the top 20 users your a n00b (well if you ask me)
hehehe
fatreg
Posted by Adz21
its not just noobs, ive seen lazy questions from people that have been around for time! I dont get why people dont google questions before they ask! Its always my first source for any question, phone or laptop. there is always someone somewhere asking the same question and the answer is always out there.
Posted by maggflodd
On 2007-04-03 19:03:19, fatreg wrote:
until your in the top 20 users your a n00b (well if you ask me)
hehehe
fatreg
Posted by fatreg
i would never insinuate such things
fatreg
Posted by maggflodd
On 2007-04-03 19:13:42, fatreg wrote:
i would never insinuate such things
fatreg
Posted by Seanyb2
Calm down everyone its just a newbie. Everyone should just chill out and stop over reacting. I was one of those for ages i visited this site just reading forums and downloading free themes then i only became a member last year in December. I dont normally ask may questions just voice my opinions and add any comments on things. So to who ever it was who started this thread CHILL OUT. I forgot who started it now.
This message was posted from a 6233
Posted by maggflodd
@seanyb2, well said - and is a duplicate question by a new member really worse than a nonsense (though fun) comment by a non-newbie... We all get carried away (well, fatreg more than me, but still...
!!!) occasionally... "nOObs", "knObs" - don't we all bleed red when masseur cuts us (locks the thread, I mean! )??? Peace and unity of disagreement!
Posted by koto
A joined this forum a few month ago, but I was observing it and made all the search months before I put my first post.
I can see that so many people just come to the forum and without any search simply start another thread or ask question that has been answered so many times. Or ask question that needs some basic knowledge in order to understand the answer. And going through topics in this forum and reading for a while one can learn so much.
Posted by maggflodd
@koto,
that's actually a good point: asking a question aaaagaiiiin is one thing, but leaving out any info that makes it possible to answer... That can be like pulling teeth... and I admit: I have done that myself at least (errr...) once!
P.S. how is this a "symbian-phone-query" anyways? So that the posts "count"??? Gotcha!?
_________________
... so what's the problem? You misunderstood me perfectly well...!
[ This Message was edited by: maggflodd on 2007-04-03 19:58 ]
Posted by tranced
Look at this thread. Look what masseur said to him: http://www.esato.com/board/viewtopic.php?topic=144747
Posted by *Jojo*
Posted by stallion
have a little patience i kno it difficult sometimes
Posted by decay_zeit
c'mon guys,you offenders....me myself,am a newbie.
esato is global,so things are not that easy you talking,about people who dont know English well(like me)
me as a newbie,i'm aware of all these,searching before asking,always tried to keep my intelligence,faults are because of just being new...reading starting post made me blame myself why didn't i search for mobile forums sooner in primary school....
thank you all guys for support
Posted by chili
Viva lurkers!
Posted by BigFeat
I wonder how many moronic post can we find with the "search" button? I'm sure I've had one or two... or three.
. No harm in throwing around the occasional "piss-off newbie" rant post. Although this may cause some to shy away from posting and resort to using the PM option instead.
My advice is to not fret noobs. We normally call that the initiation stage. So welcome to Esato.
Posted by mobman
i've been here for a while and i still find the search function hard to use - lots of junk to sift through.
is there an option to search for text included in the topic title only - instead of actual posts? if there is then i cant see it and if there isn't then maybe there should be?
but i agree - the best solution would be a top notch FAQ or maybe even a wiki on which only members with high post counts can contribute?
Posted by masseur
is there an option to search for text included in the topic title only - instead of actual posts? if there is then i cant see it and if there isn't then maybe there should be?
I recently requested this of laffen so fingers crossed that we'll see it soon
but i agree - the best solution would be a top notch FAQ or maybe even a wiki on which only members with high post counts can contribute?
there used to be the Answers to the most common questions on Esato Forums (FAQ style) but with more and more phones coming out it was getting so much more time consumnig to keep up to date.
One day I hope to revisit and bring it up to date, unless someoen does something else first of course
Posted by mobman
but if the FAQ was a wiki then it would be less time consuming for you guys. As long as the you trusted its contributors.
Posted by fatreg
trust me to add things to a wiki?
that wouldn't be a smart move...
i know far too much about phones.. you'd need a new server!
fatreg
Posted by scotsboyuk
A question isn't stupid if you can't find the answer. Of course people could search more, but realistically that doesn't always happen. The best thing to do is to make information as accessible as possible, and to be patient when someone does ask a question that has been asked numerous time before.
Incidentally I could consider the original post a stupid n00b issue because the original poster joined after I did, and the fact that this issue has been raised before (and I dare say will be raised again).
Seriously though, patience and easy access to information is the key.
Posted by *Jojo*
Welcome back NEWBIE - scots !
Posted by shaliron
Well, I reckon some questions can get a little annoying. Remember the time with the plethora of threads asking the same question ; "K800 or W850?".
Yeah, I'd wish some people would use the search function a little more, but people come here for advice. The best thing to do is to just answer the question, but also alert the poster to the fact that there is a search facility and kindly remind them that they do have a mind of their own to reason out some simple logic.
Still, some people just aren't as adept at dealing with phones as we are, so perhaps just remember that instead of assuming that, instead of labeling everyone as 12 y.o. children.
Reminds me of the time when someone thought that a sticky left on standby was a case of screen damage or a friend's hacking of the phone. Instead of saying "wtf, it's a sticky ya @#$^", just reason it nicely.
Posted by tonchy
I joined esato over a year ago and what i thought was one of it's best features compared to other forums was the fact that apart from the usual exchange of information you would have experts or sort of experts teaching newbies like me a lot of new things, showing us a new world that until then was hidden, the underground world of sony ericsson and phone technology in general. I felt very welcomed and happy to actually be able to see the pictures in the different threads that i could not see before, because i was an unregistered newbie.
My point is Newbies are as equally inportant to a Forum as Expert members, specially to a forum like esato that holds this particular relationship to SE and that bases most of its credibility and recognition in their statistics. Imagine how esato will dry to death like a lot of forums out there, if you did not have us, the newbies.
So @GUY_H it is very sad to see that an esato member can be such an arrogant f**k thinking he knows it all and thinking newbies are retarded. The sad thing of it is that thinking that way is actually more retared and inmature than posting a stupid question.
@moderators
a FAQ section would be awesome and should be well advertised aswell, and please try to work a little harder on the search engine coz it is a pain to use it. example some time ago i could not find a thread that could help me solve a blogging problem altough i searched in many different ways, and when i tried searching in another forum before posting the question as a ew topic, i found it at first. and i am sure esato has the answer somewhere. implementing the search on tittles is a good idea.
I LOVE ESATO, LET'S KEEP IT FRIENDLY AND COZY!!!
Posted by maggflodd
@scots..., well said - have ony 1 thing to add (again... My original post was "lost" when the thread got moved): the original poster started all of this in the "symbian thread" - the irony... How "symbian", eh, smart is that! Surely only a nOOb would do that! enough now...
Posted by scotsboyuk
The flaw in the original post, in my opinion, is that it doesn't recognise one of the fundamentals of forums i.e. n00bs will post things that more established members think stupid. It's what tends to happen on forums and there isn't a huge amount that can be done about it. You can make information easy to access, etc, but there will likely still be some people who don't see it/bother to read it, etc.
One simply has to be patient and help the n00b. Whilst doing so one can impart how to find information on one's own to reduce the frequency of repeated questions.
Posted by masseur
snip...
Whilst doing so one can impart how to find information on one's own to reduce the frequency of repeated questions.
but the flaw in that philiosophy is that one (us) has to assume that one (the noobie) will read one's (the poster's) post in order to obtain one's (the poster's) knowledge to do what one (the poster) is suggesting!