Posted by Miss UK
Every month im starting to have nightmares about my phonebill last month it was £36.80p now it's due in the next couple of days.
I tend not to use GPRS much but if I can't be bothered turning my pc on i'll check my E-mails or eBay items im selling and often i'll take a peek thru Esato.
02 State 1.0MB gets you 100 download pages free,
OK so I turn off Pictures whilst im on 02 Active and yet they charge me nearly £12 for browsing last month really ironic
Whats my next bill £80? ive browsed Mobile internet quite abit this month im so dreading getting my bill
The other day I enquired if they'd ever do a Unlimited GPRS package in there contracts, they didn't say no, but they did mention something which might get up hopes up for the near future,
I just hope indeed they do
Posted by jcwhite_uk
I hope they do soon. I get 36mb free on my tariff as part of my upgrade deal. Its a good thing too. I was paying about £80 a month before and now I am back down to £25.
Its still not as good as T-Mobile's web and walk. a friend of mine uses web and walk plus on his MDA Vario 2 to connect his laptop to the net as he doesnt have a landline at home and is more than happy with its 3GB limit and gets near broadband speeds.
Posted by Miss UK
Cos im paying £25 per month anyways I asked 02 if I could pay £20 per month line rental and extra £5 for 5MB Mobile internet, all they said was I had to wait 6 months,
But hang on If I had upgraded myphone on there online upgrade line then they would've given me a reduction on my line rental they told me this before christmas sad thing is tho they can't even do that for me now
02 GPRS costs a bomb I think it's wise not to even use it until they relise alot of people aren't happy with the costs of it!
I dunno how you managed to get the 36MB free but well done!!!!!
Posted by jcwhite_uk
I told them (after 9 months of a 12 month contract) that I wanted my PAC code to go to T-Mobile to make use of their Web and Walk and they gave me that deal plus a free K800i.
Posted by Miss UK
That was good bet you were laughing
thb since ive got rid of my Genie tariff 02 have been pussyfooting all over me they gave me a free 3G Sim apparentley at the time they were gonna charge me for it, then I get a invoice thru a month later saying nil charge,
few weeks later I get a letter saying next time I upgrade i'll be sure to get the latest phone free,..
I paid £120 for a Samsung phone with i-mode when I upgraded, but before the 14 days ran out I took it back and exchanged it for a 007 K800i they charged me £30 for it and prior a month before they wanted £129.99 for it of me
anyways last week I noticed I wasn't recieveing MMS tried all the settings everything ok emailed 02 they said it was faulty and to take it back to the shop where I got it from, did that and they ex-changed it for another K800i get that home it still don't work phoned them up they gave me the settings manually still no result then they say the sim cards faulty?
Hello I tried in another phone it sends and recieves,
anyways they say take it back again
next morning I ring 02 again the first guy is abit dopey half asleep and he clearley isn't worth talking to he said he can't help me cos im phoning from the mobile so I ring off my landline then hey presto result turns out nothing to do with my phone it's sumat to do with there data end,
cos I had a i-Mode Phone it did sumat to my account stupid and pathetic really!
Posted by Binghw
God, don't get me started on 02, biggest bill I've ever had was £200, all thanks to their excessive wap charges! Best they could do was offer me a bolt on, and only one! Getting sick of 02, Web n Walk looks seriously tempting. 02 will have to pull out all the stops when I upgrade in august!
This message was posted from a K800i
Posted by Seanyb2
I will never get a contract again. I am now on T Mobile Web n Walk Pre Pay and its great. Its no more than 1 pound per day. My O2 bill which is now my last ever as i have become bankrupt as i lost my job after 9 years. My bill came to over 600 quid using GPRS. Total rip off. You cant keep track of it on line as the charges come in so late like a day before your bill comes through. I hate contracts better off on pre pay.
This message was posted from a 6233
Posted by jcwhite_uk
I am seriously thinking of going to T-Mobile for their web and walk. I can leave my mobile connected 24 hours a day checking emails etc.
Posted by Seanyb2
Seriously its been a great service. I have a solid 3G signal where i live work and go out plus where i visit friends and family. T Mobile have changed for the better. I never have a problem connecting never get dropped calls and customer services are really helpful and friendly. I would say go for it but get your signal checked first in the shop and ask maybe someone where you live if they are on T Mobile what coverage is like. No network is perfect all my friends are on Orange and O2 and they have got poor coverage. And dont forget to add Web n Walk to your contract. Good luck.
This message was posted from a 6233
Posted by jcwhite_uk
Its even better now you can have a flext tariff on a 12 month contract
Posted by Miss UK
Tomorrow my bills due,
Im abit scared at finding out how much it is
i-Mode was ok as you can check how much useage you've used via GPRS,
but i-Mode phone's suck cos you can't set MP3's on them as ringtones
I recieved a survey in my emails today about 02 online emails,
can't be bothered with it tbh
I think best thing to do is to de-activate GPRS full stop on your phones stop you using it that way
£600 GPRS Bill Geez I wouldn't pay it seriousley!!!!!!
Posted by Seanyb2
I aint paying it next Friday i go bankrupt due to losing my job after 9 years and my debts are 9,000 all together so i have learnt from this no more debts or contracts though i would not be allowed now for sometime. I have had bad luck so far finding a new job and starting again after so long its hard but i will win in the end. So O2 get no money from me. Lol. No debts and just pay as you go or sim free for me now. The simple life.
This message was posted from a 6233
Posted by fatreg
my bill was £170 last month
GRRRR.
god damn blackberry.
fatreg
Posted by tmagberry
Dont blame the Blackberry - its called Pilot error
Posted by Dogmann
Hi all,
I have been singing the praises of T-Mobile since June of this year when i switched to them purely as i am a Mobile Data addict (Self diagnosed and confessed). I really can not understand
a) How no other Network except for 3 have done anything to match Web N Walk Tariffs
b) Why anyone that uses any amount of Data has not moved to T-Mobile.
Vodamoan have been promising a reduction in Data charges with new plans coming for well over 6 months and still are, but they are nowhere to be seen, as for Orange and 02 they are just complete ripoffs. Orange used to have the best value talk plans and the best customer service. In the early days they used to win the JD Power survey for customer satisfaction every year now they come last. Since One2One have morphed into T-Mobile IMO they now have the best customer Service by far i have never had to wait long to speak to a real person and they have all been very helpful and if not able to deal with you they will transfer you to a person that can. I pay £20.00 pm which gives me £34 of usage which can be used as just minutes or Min's and texts as i please not predefined by them. For an additional £7.50 i get the Web N Walk which gives me up to 1gb of data use for an additional £2.50 this would rise up to 3gb and allow me to use my phone as a modem with my Laptop. IMO only 3 gets any where close to these deals but until consumers start leaving they will continue to give bad service and rip people off because they can. The futures bright the futures T-Mobile LOL.
Marc
Posted by Greggy
Isnt it 2gb for webn walk? Btw what happens if u go over it. Do u get charged or do u get a warnin not to go over it again
This message was posted from a 3510i
Posted by darrengf
Keep pestering them and im sure they will.
But i will try to find out.
Posted by Seanyb2
Yes Mobile customer services are superb and yes it does not take long to get through and if they warn you of a busy period its only 5 mins on the phone max. In all the areas my friends and family on other networks dont get a signal i do on T Mobile its 3G is great. Great value pre pay at 12 flat rate to any network. Fab. One new thing i noticed is speech quality on T Mobile is chrystal clear when using 3G instead of GSM and you get no digital whirring noise on 3G. Great. I am going on a bit now.
This message was posted from a 6233
Posted by Dogmann
@Greggy
The basic Web N Walk is 1gb fair usage for £7.50 and 3gb fair usage for the £10 deal, if you go over there are no extra charges and they will warn you to reduce your use or face a speed reduction or if you continue will withdraw the service from you. Although i have never been warned but use it at will and have no idea how much i actually use. I have E-Mails on automatic retrieval between set hours and do quite a bit of web browsing and so far no problems.
Marc
Posted by Greggy
Only thing ive got to complain about is if you talk to some1 its 25per minute when i thought it was free. I was chargd 6quid for 1 call to them but they did in fact refunded me
This message was posted from a 3510i
Posted by londonlad123
I used to be on o2 and my bills were massive due to the gprs costs but now I am on tmobile with walknweb and vario2 web surfing is bliss.
Don't waste your money because you can get a much better service for much cheaper.
Posted by Miss UK
02's Customers services are ok im not slagging them off,
however I do think when you E-Mail them some of the replys you get back off them are a total waste of time.
When I phone 02 Customer services via my mobile I get thru instantley,
when I phone via a landline it takes a tad longer.
T-Mobile's Web 'n' Walk thingy does look good,
but give 02 abit longer and im sure they will come up with something to beat that as they always do.
infact 02 when they were known as BT Genie offered Unlimited wap and Text Messages I had that deal for £20 per month and at the time knowbody else could compete.
02 will come up with something eventually,
in the meantime try not to even bother using the GPRS even tho it is addictive
Blastes my phonebills coming later
Posted by SE4NICK
Well the Australian Network Telstra rips you off so bad, i once logged onto esato hompage no pics and was charged $1.34 AUD and for the 6 seconds i was on there that was way to much, i enquired to find out rates a while ago i cant remember but it is over $0.05 AUD so i have to be at home to go on net, THAT SUCKS.
Id like to see ESATO whilst im on the go
Posted by Miss UK
Well I just got my Bill £43.78p I know its not alot but im not exactley very smiley with it my line rentals £25 02 add Vat I think thats £6 then the rest is the GPRS or some stupid Premuim text messages which keep invading my phone not happy...
Might phone them up and see if they could do anything about some more free GPRS Mins either that still not even bother with GPRS fullstop
Posted by Miss UK
Thinking about cancelling with 02 end of year and going with three...
02 are no good for GPRS sadley..
eventually when they loose more and more customers they might buck up things but till then thats life
Posted by darrengf
I can tell you that o2 havnt totaly forgot about the GPRS and charges.
They are currently under review at the moment and o2 are waiting for Orange to bring theres out in June.
The web n walk is currenlty brilliant and t-mobile customer care is also very good at present.
Orange on the other hand have lost a fair few customers over the last year and lost touch with customers. (This is all going to change over the next few months with revaming shops, training etc) and they need it quick.
Vodafone again are playing it safe by introducing these new GPRS charges, again testing the market.
O2 are currenlty looking at something like web n walk, but as i said they are waiting to see how orange and vodafone go
O2 currenlty have good customer care, they came 2nd in JD power just 5 points behind Virgin and a good range of services. 2g coverage to me is fine however 3g coverage is poor. Again this is another problem that they are currenlty dealing with and should get better over the next 6 months.
When I find out more i will let you know my self.
Posted by Miss UK
for now though can't o2 charge us £3.00 for 10MB like what three are offering well there charging £2.50 actually for that whereas o2 charge £3 for 2MB then £5 for 4MB which is bloody rubbish!
Posted by darrengf
The only other one is £10 for 20mb
But i know soon there data are changing again.
But im waiting to hear more through my contacts.
When i do. i will let you all know
Wap is soooooooooooo addective
Posted by Miss UK
three offer unlimited GPRS I think for £5.00 darm o2 have got some catching upto do lol....
yeah let us all know when you hear anything
Posted by thami
I got offerd unlimited gprs for 7 pounds a month yesterday.
Posted by Trev1982
T-mobile web n walk is possibly the best thing ever for us, my phone connected almost all day and its great for using orb to watch the simpsons at work lolol