Posted by Seanyb2
I went and got the latest Carphonewarehouse brochure yesterday and noticed a very amusing misprint. It said under the SonyEricsson P990i that it was 89.99 on pay as you go. Just for one second i got excited and thought yeah maybe they are selling them at that price due to software problems but no way its definately a misprint.
Posted by BobaFett
its a typo, sorry to disappoint u
do u have a copy of it?
Posted by Seanyb2
Yes i have a copy. I knew it was a mistake but i thought it was quite amusing. It actually says aswell 139.95 sim free too. Wow that would be amazing. Lol.
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Posted by scottt
Although an error should they not have to honour the price stated and sell it for that?
Posted by A L 3 X
have a look at there T's and C's and maybe they will have to
Posted by axxxr
No they don't have to honour it.
They have a disclaimer in the small print which basically says that in the event of priceing errors they they are not liable.
Which effectively means they can print whatver price they like yet don't have to sell for that amount.
Posted by Seanyb2
Yes true but hey would have been nice though a smartphone given away at a price like that. Dream on readers. If you pop into a store near you pick up a brochure you will see it its on 19 on the bottom right hand corner. I wonder if they have noticed themselves yet.
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Posted by max_wedge
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if something is ruled negligent by a court, then the disclaimer is worthless. You cannot disclaim your way out of legal obligations. For example, would it be legal to kills someone just because they signed a waiver saying they wanted you to kill them? Of course not. Disclaimers often aren't worth the paper they are printed on when tested in court.
Posted by maggflodd
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Posted by Rob_B
A retailer is under no obligation to sell you something for the price advertised if it is a genuine error, this applies to brochures and price tickets/stickers on products. Often they WILL sell at a reduced price as goodwill but i doubt in this case they would! Trading standards website is an interesting read!
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Posted by max_wedge
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Not if they consistantly get it wrong. For example, Coles Australia seem to like putting their name brand products in shelves with generic pricing - so the customer see's the price for generic (cheaper) where the shelf is stocked with name brand. They go home and probably never check their docket to realise they paid 2 or 3 times the price that was on the shelf that they took the product from. They haven't been ripped off exactly, they pay the proper name brand price at the checkout, but they think the price is cheaper because the shelf was marked with the generic price.
If a store consistantly fails to mark prices correctly, it amounts to false advertising, and most courts will find in favour of the customer.
Posted by Seanyb2
To make a point last July my friend went into a Vodafone store and got a K800i on contract. It said in the window inside the store it was free on Anytime 200. Now after the contract was put through it came up as 50 pounds on that tariff but did not say that in the window. So because of the mistake they gave it to him free. I bet they quickly changed it.
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Posted by maggflodd
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Posted by london-uk
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I mean no offence, but when you say "the law is a bit vague" it made me chuckle. This is in fact an area of the law which has not been seriously disputed for yonks i.e. it's basic contract law (which applies to England and Wales) . When a business advertises a product for sale, they are in effect advertising an "invitation to treat" (Note: the words in quotes are terminology used in contract law). When a person expresses a wish to purchase the product, they are making an "offer". In order for a contract to be formed, the company must "accept" the "offer" (ofcourse along with other requirements e.g. the intention to enter into a legal agreement etc).
So, in short form, the company need not rely upon disclaimers or exclusion clauses. They are covered by legislation.
Posted by jcwhite_uk
As far as I know if the retailer advertises the product for a lower price than intended then cannot charge you the higher price. The retailer does have the right so refuse to sell any item that they wish.
Posted by max_wedge
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the issue of contract is separate to the issue of advertising goods. Once the contract is formed, neither side can go back unless both agree. But if a store consistantly displays inaccurate ticket prices, especially if those prices are displayed so as to entice you into the store, it can be argued that the price display is in effect an advertisement. Under consumer protection laws (different to contract law) it is illegal make false claims in advertising.
IF the customer however accepts the higher price and agrees to that price, then the seller is protected under contract law (unless it can be shown the seller lied about the price - in which case the "contract" is invalid).
So buyer beware applies. However if you find yourself going out of your way to buy something that is falsly labelled, you may have a case to sue the seller for false advertising.
Posted by arien617
This hapened at The Link when the Samsung D500 was newly released. The brochure showed the phone was £70 on T-Mobile. I was interested in buying one and selling it on (brand new) to make a lot of profit. Walked into the shop and was soooo disappointed when I aw the notice taped to the till giving the correct pricing for the phone.
