Posted by BlacK Devil
hi all, i've got a question about my k800's warranty ...
i will be sending my phone to the service center because i have some software problems (games and apps don't work) and i was wondering if they could refuse to repair it under waranty because it has been dropped on the floor once and has 2 marks on the casing (2 corners are "bruised")
i'll try to upload some pictures later,
cheers
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K800 and bugsiiy's n93
[ This Message was edited by: BlacK Devil on 2007-01-02 16:49 ]
Posted by jcwhite_uk
If the fault is caused by the drop then they can say no to a repair.
This message was posted from a K800i
Posted by BobaFett
if the bugs arent cauesed by the drop, u llget it repared for free of course, but in your case, the service ppl like to say "sorry, its caused cos of the drop, no warranty". imo its really up to the service guys
Posted by BlacK Devil
the faulty firmware is before it got dropped just could'n get arround to sending it to repair
imo the software bug can't be influenced by the fall(wich came at a later date) but just wanted to get some more oppinions
well here are a cupple of pictures showing both problematic corners
upper left corner
lower roght corner
so mainly just the silvery outline got bruised
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K800 and bugsiiy's n93
[ This Message was edited by: BlacK Devil on 2007-01-02 18:58 ]
Posted by amanno1
Why don`t people buy phone cases?
Posted by Evilchap
Cause cases look crap, but as far as the impact goes, thats nothing Im sure they wil fix the phone under warranty if its just a firmware or software fault.
Posted by BlacK Devil
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well actually i'd buy a silicone case but it's to damn expensive to get shipped ... maybe i'm mistaken but it the shipping would cost at least as much as the case ...
Posted by BobaFett
Next to it at a real bad drop not even a case can avoid inner brakes
This message was posted from a 6233
Posted by BlacK Devil
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yes its true but i think he was refering more to the seen damage on the shell
well hopefully the repair guys won't say nothing
Posted by BobaFett
when will u go in the service, do u know anybody there?
Posted by BlacK Devil
no
actually i'm sending my phone to germay with some friends, so they will be taking it to the shop ...
Posted by BobaFett
I see, so u have warranty in germany? Romania is in the eu now, doest the warranty covers it in your country?
This message was posted from a 6233
Posted by BlacK Devil
yea well i talked to the comi-bastards at
here in romania but drawing the line after a lot if B-shit said overall it sounded like this
"you can try to send it over(i live 800km away) and maybe we will fix it but we don't know for sure"
basickly here in Romania
is affiliated in some way with orange and they said that i need some orange stamp on my waranty leaflet o.O ....
and i came to the conclusion that it's much easier to send it from where i bought it ...
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K800 and bugsiiy's n93
[ This Message was edited by: BlacK Devil on 2007-01-03 11:06 ]
Posted by BobaFett
imo u should contact the shop just to be sure, that they accept the foen or not