Welcome to Esato.com




W850i crashed !


Click to view updated thread with images




Posted by haako9
please help .... just got my w850i and was installing a java game it loaded up started playing then the phone just went into a white screen, even when i remove the battery and turn it back on it still wont start up, just this white screen any help, dont wanna hand it in to lose it for 2 weeks



Posted by strizlow800
Try flashing the phone - updating it's firmware. It can be done with SEUS (Sony Ericsson Update Service) which can be downloaded from the oficial SE website.

Posted by aremaboy
WSOD..I think you shouldn't have taken out the battery when it went white immediately..you should have waited until the phone rebooted and restored the system. The only way out I'm afraid is reflashing the phone. Wotanserver or SE. Or just send the phone back and ask for a replacement or free service.

Posted by haako9
cheers , just tryed it still no joy, seus came back saying no available update , upto date . how do i re-flash ? is that the update service?



[ This Message was edited by: haako9 on 2006-10-19 22:04 ]

Posted by altemyr


Posted by haako9
thanks , i thought taking it back was probably going to have to happen
thanks for the help anyway , thank goodness ive still got my K750i , instead of the bad replacement phone i`ll get from the service center,
White. Screen. Of. Death lol
again thanks for the help.



[ This Message was edited by: haako9 on 2006-10-19 22:21 ]

Posted by aremaboy
The people said the new EROM 016 eliminates WSOD, but this is simply not..

Posted by crstacy
you can still have SEUS update your phone and reflash your firmware. It should ask if you want to continue anyways and click yes. It will update and should reload the firmware on. Other than that you should be able to take it back to O2 and ask for a replacement phone since it's only been two weeks.

Posted by haako9
on seus it never said "continue anyway " just "lastest software installed"
maybe im doing it wrong not sure never had any worries with my update for my k750 but never had WSOD b4


Posted by crstacy
Quote:

On 2006-10-20 01:12:23, haako9 wrote:
on seus it never said "continue anyway " just "lastest software installed"
maybe im doing it wrong not sure never had any worries with my update for my k750 but never had WSOD b4




Sorry, I may be giving you wrong information. haven't tried SEUS with my W850i yet, but it does this on my W800i. I let SEUS reflash it with the latest firmware only to find out SEUS is still one firmware behind.

Posted by m100
About 3 weeks ago I was trying to play casino wheel on my K800i and it said operation failed.Later I switched the phone off and when I turn it back on it back on it got stuck on the SE logo.I took out the battery but when I switch it on the phone is now dead,a flashing LED in the infra red port is the only thing that happens.Can flashing the phone help?Never had any probs before.

This message was posted from a K700i

Posted by wrecked_porsche
Well, as far as I know the flashing red LED on the infrared port means your battery is very weak, give it a charge and see. Might work. Hope that helps.


Click to view updated thread with images


© Esato.com - From the Esato mobile phone discussion forum