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Airtel Mobile Office Gprs on laptop:page cannot be displayed error!


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Posted by iamzdnet
I successfully connected my k508i to my new laptop over IR and configured the internet (mobile office full gprs)too.but only a couple of hours later,i could find IE throwing 'page cannot be displayed' error.i'm still able to access gprs thru my mobile.the connection gets thru but no page loads.there were some virii on the laptop which where all removed and system was restarted.but the problem persists.customer care executives are unable to figure out wat the problem is.pls help me out.thanks


Posted by jingboyx
It seems like u are dialing the wrong data account. Try dialing these numbers *99***2#, *99***3#, *99***4#, *99***5# . The number corresponds to the data account ID on the phone...

Posted by iamzdnet
Thats exactly wat i have dialled as well.checked the external id on the data comm settings which is '2'.i hav been dialling the corresponding sequence only.but no luck as yet.though i'm able to connect succesfully,no page loads wen i type something on the address bar and click enter or 'go'.any clue anybody?thanks

Posted by roopa
check out if you have configured any proxy address in the internet options in the laptop..

Posted by whizkidd
..... Alternatively, try another browser...

Posted by has33
Also confirm if the work ofline option is unchecked in Ur browser.
Another thing U could do is try using some non browser application 2 connect 2 the net...something like a download manager which don't go through IE proxy confrigation & directly connect 2 the net...may be some multiplayer game...that is not *ahem* downloaded from a file housting server or bought 4m the streetside vendor 4 Rs.100 U know what I mean.

Posted by iamzdnet
Hi u all,thanks for the responses.I got it resolved a couple days back(surprisingly,another airtel customer care executive could give me the solution).this is what i did.
1)created a new gprs connection(under Connectivity>Data Comm) with a new name and entered the same set of details like APN...
2)A new external ID(like 1,2 and so on) got generated,noted it down.
3)created a new internet profile(Connectivity>Internet Profiles)and selected the newly created internet settling name from the list and saved.
4)In dial up networking,the number to dial was changed to
*99***2*1#
where 2 was the external id in the mobile for the internet setting in use.
5)dialled...yes,this time it got connected....

but now the issue is with the Outlook express configuration of Gmail on the laptop.
I've used Gmail auto mail configurator.
I'm able to receive mails but not send.
Both incoming and server settings done.
the settings have all been checked,but it throws the error that no outgoingserver has been configured.whereas i've set up all this already...

plz give me some clue as to why is this happening...
Thanks

Posted by jingboyx
While configuring outgoing mail server for Gmail, you must use authentication and ssl . Port must be 465. Also the username must be in name@Gmail.com format. If none of these work, then i think ur laptop is missing a ssl certificate signed by verisign which is needed by Gmail for sending mail.


Posted by drgopoos
hi i am also getting the same problem. cant open the webpages but am able to recieve mails through outlook but cant send. i will try these and give my experience. thanks guys. but after a few hours i will reach home after a 3 day train journey and use net at home.

Posted by iamzdnet
well,thanks for the tip.But how to obtain the digital id for gmail from verisign to enable Outgoing inoutlook express?any help will be highly appreciated.

Posted by jingboyx
You can find outlook ssl certificates via googlin. . Alternatively you can try reinstallin ur outlook express.

Posted by iamzdnet
Hey friends,the problem has resumed.Now since the past 2 days whenever I try to connect to Mobile Office using my laptop and Infrared adaptor,the connection gets through,but no page loads fully.The speed drops after 10-15 secs and then 'Page cannot be displayed' appears in IE and 'Server not found' in the case of Firefox,No single Airtel customer care executive could resolve this.

Virus scan was done as well which didn't find any virus this time.
They kept giving contradictory solutions as to the settings but unfortunately nothing worked out.

Details:

Model:SE K508i
Mode:Infrared (IRda)
Operating System:Windows XP Pro with SP2
Browsers:IE6 and Mozilla Firefox
Proxy:202.056.231.117 (tried both enabled and disabled)
Connection:Airtel Mobile Office Rs.600 per month scheme
External ID on Mobile Data account: 2
Dialling number: *99***2*1#
Place:Ahmedabad

Could anybody please helpe out on this.Thanks in advance.

Satya

Posted by skygazer
Infrared,bluetooth connections to the laptop are very slow this will give you very less browsing speeds even if your mobile is able to download very fast..
Why dont you use a SE data cable?.. Its cheap and hell lot of faster..


[ This Message was edited by: skygazer on 2008-05-13 14:47 ]


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