Posted by DTurbo
I tryed to sign in to my ebay account this morning and it said that my password was wrong, so i looked my emails and i had got an email from ebay stating my password and secret question had been changed and to go to ebay and click on "forgot my password" and to get ebay to send me my new password via email. I done this but no email has come through yet! what is wrong, has someone hacked my account?
Posted by Luke-the-magic-man
possibly
Posted by Krubach
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Fake email probably. Ebay wouldn't change your details on their own.
When you clicked a link on that email you probably got redirected to a fake ebay page where you gave your details to someone else.
Too bad.
NEVER CLICK ON A LINK IN ANY EMAIL REQUESTING YOUR DETAILS!!!
Posted by Luke-the-magic-man
i dont think he did click it, I think someone hacked his ebay and then he got a legit email from ebay.
best thing to do is contact ebay asap with this
Posted by ghostfreak
Yeah, contact ebay and state what happened, they should be able to help you out.
Posted by DTurbo
there was no link in the email, i sent an email to ebay, so i am waiting on their reply, i suppose my best option is to close my account, but i need to sign in to do this, and i cant get signed in!
Posted by Sammy_boy
There is a link you can use to report your own account as stolen, it's in the security centre I think. I'll find it for you later as I'm at work at the mo and their system won't let me onto Ebay!
Posted by DTurbo
I would close my ebay account if i could but i need to be able to log in to do this and i am unable to log in! anyone? i greatly appreciate any help, thanks
Posted by DTurbo
got it sorted guys! thanks for all of your help, i appreciate it! thanks on again
Posted by Krubach
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So!?? That's it!?!?
At least give us a few lines about what happened so if anyone get's caught in the same situation knows what's happening.
Posted by DTurbo
kk well i used the ebay live help, and i chtted to the guy using the live help feature on ebay and he confirmed that my account had been accessed by an unauthorised user and that ebay had changed my password, so he then rang me on my home telephone and gave me my new password, and that was it guys, thanks for your help once again