Posted by zoiecw
recently bought a se k800i from o2. fabulous phone but cant figure out how to use video calling feature. o2 have sent me lots of gprs settings but not fixed problem. wouldbegrateful if anyone could offer any help or advice.
Posted by E-Demon
Do you have a 3G (UMTS) SIM?
I had to get a new SIM card, free of charge from the 'Carphone Warehouse' since it was an upgrade.
Posted by zoiecw
yeah i had a 3g simcard with the phone from o2.
my friend is on orange and it works from my house, how come my phone wont work using o2.
Posted by E-Demon
What's the signal strength like??
I can't make a video call inside my house, by my computer because the UMTS icon keeps disappearing, meaning it drops the 3g connection in favor of a 2.5G one, but outside I get 100% signal strength on UMTS
Posted by zoiecw
i've never had a signal since purchasing the phone last week. my friend has a permanant icon on the screen (which she informs me is the 3g signal strength), whereas mine says nothing at all.
Posted by jcwhite_uk
Worcester does not have 3G coverage on O2. if you want to use the video calling on your K800i you will need to go somewhere with 3G coverage. The nearest 3G O2 area to you is birmingham.
Posted by zoiecw
thanks guys......lets hope o2 sorts themselves pretty smartish.....perhapsi should've moved to orange instead of upgrading to a great phone through o2and signing another 12 month contract.
thanks 4 all ur help.
Posted by Lightning1
hmm
Posted by jcwhite_uk
| Quote: |
|
A man of little words.
What does hmm mean?
Posted by SE Rules
Its crazy, apparently I live just outside of a 3G zone, but if I walk to the end of my road, i get coverage!! Grrr.
But I'm moving back to London soon, so no worries there!
Cheers
Posted by 1993_dan
i never get a 3g thing at the top, what is a 3g sim
Posted by darrengf
A 3g sim looks like any other 2g sim, however the sim card allows you to access the 3g network,
a 3g sim is also know as a USIM.
Regarding 02 coverage.
o2 is pushing out there 3g network very hard at the moment and most places should have coverage in 6 months time.
Orange currenlty has the largest 2.5g/3g coverage of all networks. However 3 has the most coverage of 3g.
Im on Orange and 02 and i can confirm that 02 is getting a lot better. I know get coverage in places i didnt (Although still very poor)
Orange 3g is strting to be very strong, I get it in most places and know starting to get it in the country side where i wouldnt have got before.
Posted by willo
my office has an O2 transmitter on the roof, which is supposed to have 3g, however I rarely get a 3g signal. My collegues have orange and 3 phones and always get a 3g signal.
O2 seem to have quite poor 3g coverage at the moment
[ This Message was edited by: willo on 2006-11-10 22:10 ]
Posted by Toney_Ericsson
The o2 website says my postcode has excellent 3G coverage but this is not the case. For the last 3 months on my K800i I can not send more than a 1 page text when i'm using the o2 3G service I can however send more than a 1 page text when I have my handset using 2.5G as you do have that option in the K800i.
Work that one out.
Posted by Binghw
So if you don't have a 3g sim then the video call wont work? Can you get one and still keep the same number, e.g. Asking 02 to send you a new sim card?
This message was posted from a K800i
Posted by Toney_Ericsson
Yeah just phone o2 customer care and say you want a USIM. You can transfer you're number and credit, bolt ons or whatever you have on you're account to it.
Posted by bigredend
I phone O2 yesterday regarding a 3G sim card, no problems gonna take 3- 5 working days and then I can really enjoy my new K800i
Posted by glorfingal
I can barely get signal when I have the 3G sim in, bu almost full signal with
a 2G card - ho hum, looks like I'll have to wait for O2 !!!!
Posted by peanut
If you have low or no 3g signal you may find it better adding the 3g network setting to your shortcuts and using it to force onto 2.5g
I do that at home and signal flies up.
Posted by Phoenixrises
unfortunately,locking to 2G (2.5G is a media myth) that means you cant video call or download quickly.
your stuck with a realistic throughput of around 25Kbps... if your lucky, although on O2, as they are about out of 2G capacity, you will be lucky to get that.....
3G would get you around 300-350Kbps at the moment...
Posted by glorfingal
oh aye i can get 3g signal, it's just that sat in exactly the same spot it's
at 2 bars where the 2g sim is at 4 or 5. Once you've experienced 3g speeds
there's no going back !!!!
"Forcing" it onto the o2 3g doesn't seem to make much difference.
Posted by sunjivas
original poster:
Settings > Connectivity > Mobile Networks > GSM/3G networks > GSM and 3G
Make sure that is selected! If it is, im guessing you're just outside of the o2 3G area then.