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My K800 just died!


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Posted by jcwhite_uk
Se are aware of the problem. They do have a fix but you have to take it to be repaired.

This message was posted from a K800i


Posted by coo1k3n
p.s: My friend had this exact problem as well a few months ago (he's probably made a post on esato about it too). Thought it wud neva happen to me and it has!

The funny thing is, a new K800i firmware was released 5 days ago, version R1ED001. I don't know if it's available for O2 users but if it is, i think if i had updated the f/w 5 days ago i probably wouldn't have got the problem (cuz apparantly one of it's fixes is the 'white screen of death').

Posted by Dale_jeffs
coolk3n ... 3-4 posts up

you didnt tell me it died!? still dead?



[ This Message was edited by: Dale_jeffs on 2006-10-10 12:22 ]

Posted by jcwhite_uk
The problem is with the Erom. Seus does not update the Erom. This can only be done with wotan or at a service centre.

This message was posted from a K800i

Posted by coo1k3n
Quote:

On 2006-10-10 13:18:31, Dale_jeffs wrote:
coolk3n ... 3-4 posts up

you didnt tell me it died!? its ok now tho right?




(yeh, it's still dead) Where the heck r u posting from dale?! (on the school computers!?) I checked to see if you were on MSN earlier to tell you, and i would have texted/called you- but my phone isn't working . I'm going into school at around 1pm if ure in. And when i mentioned about my friend having the problem (as in you Dale) i didnt realise u had posted on the same thread as well

The funny thing is me and Gary were having the 'N80 vs K800i' debate on MSN yesterday, seems like he's winning at the moment!!! (maybe gary doesn't have to know... unless he signs into esato himself!).

_________________
Listen to the TWiTs! Podcast 'http://www.thisweekintech.com'

[ This Message was edited by: coo1k3n on 2006-10-10 12:29 ]

Posted by Dale_jeffs
i'm in the shop ken what about you... i will go in to school at 1 and meet you for a bit if you want.

omg dont let gary know i cant get him to shut up about that N80. i used 1 for the weddin i went to on sat... disappointed i must say. i picked it over the K750 i was using bcause of the better camera quality but its shocking! the slightest movement blurs the picture. the K750i would of been better lol.

really miss the K800i for the camera. P990i also delayed once again (23/10/2006)

Posted by coo1k3n
Shame about ure P990. (I'll try not to tell Gary,tho i have a feeling ova peeps might have told him!). Can't believe uve quit 6th form already (come back!). Ure gonna have to pop in to chat wen eva ure free.

About the whole K800i dilemma (and this bits to everyone- not just Dale ), does the new firmware actually fix the problem then?

Posted by Dale_jeffs
yea, its not for me i'm affraid. i will still come see ya and meet up

but any way along with kenny will the firmware sort it? and are we talkin an update via SEUS or total multi server/ davinchi etc?

will updating via total multi server/ davinchi void the warrenty at the service centre?

mine has no warrenty in the UK but if i was to get an UK replacement (fingers crossed) i dont want this to happen again because i'm that annoyed with my K800i regardless of how good they are i think it will take a trip down the stairs, i'd like to avoid that

Posted by coo1k3n
know what u mean- i feel like hurling mine towards a concrete wall. I've packaged it up ready to be returned to 'The Link', but now and again i'll take it out and press the power button to see if a miracle has fixed (to no success of course!).

Yeh i mean when i receive my replacement it'll most likely have the first R1CB001 firmware on (which is the old one and is causing the problem), and if we update to the latest 'R1ED001' using SEUS will it fix our problems? The k800i firmware overview says: 'Bug Fixes- 'White Screen Of Death' problems fixed', is that for definite?!

_________________
Listen to the TWiTs! Podcast 'http://www.thisweekintech.com'

[ This Message was edited by: coo1k3n on 2006-10-13 16:54 ]

Posted by mts
DEAD Resolved

no more servis points, rescue your dead phone at home
using Wotan server with at least 1credit.

after start, wotan need phone to be connected with pressed "C" instead you press "2" and "5" together like with regular Erom update.

hope is not posted before

Posted by Kwiksta
K800 just got died

Posted by sn3ipen
Quote:

On 2006-10-29 02:28:29, mts wrote:
DEAD Resolved

no more servis points, rescue your dead phone at home
using Wotan server with at least 1credit.

after start, wotan need phone to be connected with pressed "C" instead you press "2" and "5" together like with regular Erom update.

hope is not posted before


Great news mate

@Kwiksta
Im sorry for you mate. You got all my regards. Wish you luck.

_________________
If i ask you to dance, you bether say never.
Cause a dance with me might last you forever.

I ESATO!!!

[ This Message was edited by: speedooh on 2006-11-22 21:27 ]

Posted by Kwiksta
Lol, thanks mate....Will most probably take it to Carphone Warehosue this weekend.....

Posted by bluefoxtiger
My k790i just die 2 hours ago.

The white screen appears and nothing i can do to turn on.

I expect the technic support solve this soon.




Posted by zrinka
hey!
I got my k800 10 days ago and what i just saw here scared me to death!
I got R1ED001 version of sofrver,and I was wonderig if the problem is solved?

Posted by kitman
hi there - just got my k800i this afternoon ....... i too want to know if the sudden death issue have been resolved. my k800i is the james bond edition with firmware r1ed001

Posted by zrinka
Anyone? :-/


Posted by ja@mx
Same thing happened to my k790a after changing SIMs, now I upgraded the EROM using Wotan and it works perfectly.

BEWARE, I called SE USA and they told me they would need to take it in for repair and it takes 16 to 21 business days to get it back on top of that I told her I bought it off Amazon, she said warranties are not transferable, so make sure you buy it from an authorized seller, really really sh**ty warranty service here in the US.

Posted by jasondaz
all your problems will solve got to www.windex.com

my is also k8ooi and it is working 100%

you must register first ( registration is free )
click seach then type "cruiser" pls find cruiser new user by jasondaz

problem will solve whether it is not detected by cruiser... thanks

we will wait for you there... thanks!!!


Posted by jasondaz
or this linkk below:

www.windex.com/forum

Posted by tipu_ro
HELP!!!! i have an k800i from SE and i wouldn't start.when i press de power button it flashes a red light a coupple of time at the infrared port . can you help me solve this. thanx

Posted by freudgallo
IF you can see the SE logo maybe you just have to wait about 5 minutes,
see here:

http://forums.se-nse.net/index.php?showtopic=11884

Posted by trogg
if you go to my blog theres a set of steps for de-bricking a k800i
http://dearest-nameless.blogspot.com/

Posted by Neo-Tech
You stealer! At least ask me before taking it from me. Anywayz I will allow it this time

Posted by vanzky102
Hmmm..... Im not scared if my k800i dies. Its something i got used to in my 3g Motorola phones (V3xx,V6 maxx). They died like the k800 as described in this thread. Motorola's statement was that those phones has very weak capacitors and is prone to overcharging. This is due to short-period USB connections. Thats what they say.

Posted by *Jojo*
Looks like the ISSUE on DEAD K800i's is OVER as it is an OLD model now . . . let's just SEE hwo the K850i will FAIR as it hits the market anytime - NOW !


Posted by rosu_vladut
Can be repaired a k800 dead?

Posted by muhammadrust

On 2006-10-04 08:26:44, The_Morgue wrote:
OK. Where should I start.....
My mom and I bought a K800i each at the first day they where released here in Sweden. Then in august her phone got the white screen death!
Two friends here at my work also got the white screen of death at the same time. Mom and one fried got there phones repaired, my other friends phone wasn't able do be repaired, so he got a new one.
Then yesterday I talked to my mom. She was sad because her phone just died white screen death AGAIN!!! I told her that she must have got a bad phone. Meanwhile I synced my phone through IR vs my computer and suddenly the IR link was interrupted....
My screen went white and nothing happened!!! Had to turn it off after a while and then wasn't able to start it again!!!!
Told mom about this and then she told me that when her phone died she also had the IR port activated to send files to another phone.
Both my mom and I got the one long red light when trying to turn on the phone. Second attempt to turn it on gives 6 short flashing lights.

Have returned our phones for repair. Have to wait 3 WEEKS!!!! according to the service centre!!!

Hope SE gives us a RCA (Root Cause Analyse) on this!

So...add 4 more phones with "white screen death" to the statistics!




I had a problem just a few mins ago. I updated my acoustic files using XS++ and it worked fine. Then I restarted my k800i and it wont turn on. Then I got help from a gr8 man and he told me to do this. Luckily now its restored. So here it is for you all


-first install USBFlash Driver http://www.kulankendi.com/index2.php?pStrona=download
(If you have already install the usb drivers like I did then you dont have to install the drivers again)

Now start the kulankendi client application and use username "KULAN" and password "KULAN". Now check mark the "EROM UPDATE" option. Then simply click on the "FLASH MOBILE" button.

Now while holding the 2 and 5 keys simultanously plug in the usb DCU-60 cable. It will finish updating EROM within secs.

HURRAY!!!!! K800 is back.

Now I have sorted the problem. While looking back at the XS++ log to search what I did wrong? may b i just unplugged the phone while the application was finalizing the write process. So the EROM got corrupted.

KK client just updated my rom. thanks KK and thanks tranced for your help...


GOOD LUCK DUDES...



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