Posted by jc_0716
hmm.. my camera is starting to malfunction... sometimes it just wouldn't work when i open the lense cover and the camera screen pops up all that is displayed are like weird graphics and all sorts of colours... when i take a picture all you get is the graphics and colours and different shapes... what could be wrong with my phone? is this a bug anyone else have had this problem? and could this be fixed wiht a simple firmware update or flashing my phone? please help this happens very often
Posted by emanuelj
Maybe hardware problems.
Take it to a SE servicepoint
Posted by toffe
Hi,
Someone else have experinced this bug?
Try sending a SMS with numbers from the phonebook combined with numbers inserted from the "enter phone no." option.
When the SMS is sent the phone asks if you want to save all the numbers, included the numbers already listed in the phonebook!
New bug?
Posted by aremaboy
Just tried SEUS 6 hours ago and...no update is available...
Posted by utsavtalwar
guys my phone is irritating me..
a lot of times in the middle of a call it restarts i have to remove the battery to use it and my call ends..
shit sad..
moreover i tried using seus yesterday and for some reason seus on my pc doesn't work.
henever i press the start button after selecting language nothing happens..
please help..
cheers
utsav
Posted by jcwhite_uk
Take it back to where you bought it as it is faulty. If it dies in the middle of a call it is not doing what it is designed for and therefor faulty.
This message was posted from a K800i
Posted by sapporobaby
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Don't start with the hourly updates. If there is an update there then post it, if not they don't.
Posted by slikr
jc_0716 my K800 is the same as yours. Hope its a software thing.
Posted by hansen
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I've been there with the weird graphics, the colours and also the circles in the attached picture. It happened within the first week of owning the k800 and I got a new one instead.
Return it!
Posted by sapporobaby
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Posted by darrengf
Ok inside info.
The update will be on the SE website from Wednesday this week.
(This still may change though) but currenlty its set for Wednesday 06092006.
Hope this helps
Posted by >500
what changes can we expect darren?
cheers
Posted by bakayo
i dont suffer from all of the countless bugs everyone seems to complain about... I'm just hoping for camera or bluetooth (currently incompatible with Acura handsfree cars) updates.
Posted by maldus
hey thats good news darren...
so is the update expected even for the K790i??
Posted by obentou
I sure hope so. I wouldn't want an update to be released just for the K800i.
Us people with no need for video calls would be left out =(.
Posted by jc_0716
thanks for the reply guys from my post earlier but do you think SE will do anything for my phone if i don't have my pakaging or anything from the purchase of phone execpt the hardware components? would i still be able to obtain a warranty since the release date of this phone was a couple of months ago?
Posted by sapporobaby
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If you have the receipt and the purchase documentation then you are golden. This is usually all you need. Who keeps the packaging.
Posted by jc_0716
lol what happens if i hve none of those? i lost everything with the box.... i bought it in china and brought it back over to canada... and are there even any SE service centers near toronto?
Posted by sapporobaby
Considering the phone is only a few months old from a sales standpoint, it should be under warranty however you never know. Good luck.
Posted by hansen
In sweden (everywhere?) se seems to have a one week limit for doa returns. Older than that and the phone will be sent for repair instead. Mine was actually eight days, but I refused to have a brand new phone sent for repair.
Posted by jc_0716
thanks for the reply guys it kind of made me feel better about my k800i without the camera....sigh
Posted by sielski666
did u say the update is coming out on wednesday 06 of this month and will that get rid of that green line when u video?
Posted by hansen
Well it will still be a warranty repair, free of charge.
Posted by sielski666
so lets get this right i will need to take my phone in and get them to fix the green line in the video? im confussed by the last comment?
Posted by sapporobaby
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What are you talking about? You are the only person talking about fixing the green line in video. The previous poster was talking about a dead phone. Did you bother to read the thread?
Posted by sielski666
wow wow wow ok i made a mistake, telling me u have u never made a mistake. ok then lets put it like this: i have a question will any framwire other than the on i have get rid of the green line in the video mode?
Posted by obentou
jc: Where did you buy your K800i off from in Toronto? Perhaps I can refer you to a friend who can take a look for you.
Posted by sapporobaby
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Dude,
If I came on strong, take a quick look at this thread. It has descended into craziness. Several posted suggest that we break this thread down into parts that categorize the bugs, faults, etc.. with the k800i, but this does not seem to be the case. While this thread is very valuable, it is becoming more and more annoying to read some of the posts here.
Now about your problem. We will not know about the green line until they post the update. Will it be this week? Maybe, maybe not. I wish the guy that had posted the date hadn't. Not because he is insincere but because if SE does not release on this date, the guy will catch the flak and then the complaining will reach new heights. If you do not believe me, go back and read this thread from start to finish and see if you agree with me.
Posted by sielski666
ok ill take yr word. well im sorry on my behalf on posting be4 reading and thanks for yr help. i agree that this fred is an importent on and would be beter splitting up. no hard feelings?
Posted by farkasg
sapporobaby,
please stop whining about whining....
I would like to read about bugs that peoples have found, not about your problems with others...
thanx
Posted by jc_0716
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[ This Message was edited by: jc_0716 on 2006-09-04 23:27 ]
Posted by darrengf
I have rechecked for every one, Wednesday is still the date SE are hoping to release the Firmware for the K610, K790 and K800. However this is subject to change
and from a service adivisory I have seen, there is is possiblity due date change now to preliminary scheduled 06w38
There are aprox 40 pages or either changes, modifications, bugs, amendments.
The only fix i currenlty know of is that sometimes the phone doesnt always power on when swicthed of or when the battery has become flat.
This is a firmware error that caused the current problem and will be fixed in the next update.
Not sure if any of you guys have seen this any way, As we all know th K800 doesnt have a Flash light like the K750 has, However there is some software that allows the red led light that the camera uses for auto focusing to become the tourch.
Torch on K800 by Focus Assist red LED
http://torch.advanta.se/
Use this at your own risk, but i thought you might like to have a look.
Any other questions please ask.
Posted by sapporobaby
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If you would read the entire thread rather than jump in, in the middle you will notice that I have made no issue with the posting of bugs, errors, faults, etc... I have even made suggestions along with others how to better classify bugs, errors, faults, etc.... What have you done? Survey says: NOTHING!!! My problem is not with others but the constant complaining about SE not doing this or that. The phone has only been out a short while. Find bugs, fixing them, testing for them and then posting a final upgrade product takes time. As also noted in this thread, I am not the only one that feels this way.
Your apology is accepted.
Posted by sapporobaby
@Darren,
The torch software is usable and stable and presents no danger. I have been using it since it was released and it is handy. Follow the instructions about the permission though.
The non-powering up issue is very real. Here in Kuwait my friend at SE says people were bringing the phone back until he instructed them to remove the battery, count to 10 and then try again. Also, he was not sure about the release for the update and even went so far to say that SE is almost always late with the release however there has been a large outcry about this phone so maybe they will be on time.
Posted by darrengf
sapporobaby
Yes I agree, SE have had many returns regarding this fault and I have seen the Service Adivsory issued regarding the fault. I know that the next firmware will fix this.
I havnt used the light my self and again cant see why it should harm the phone in any way. But i like to cover my self with saying people use it at there own risk (lol) better to be safe.
On another note:
Guys and Gals, Not every one has faults with there phones, to be honest I can say that some people would never see a fault, But places like this are a valuable assett the SE.
I can say the SE do read the threads on a regular basis and i know that Mobile networks also read your threads.
I know that many people on here who try to help other people out like my self work in the Mobile / Computer Tech Industry or any Indsutry to that matter. I My self will always pass on my knowledge and findings, I may not be always correct but will always try to help other people.
No phone will ever be with out bugs and what one phone may have the other doesnt always has to follow.
There are many many different factors that the manufactures have to take into a affect. If 10 people send a phone back out of a batch or 100 thousand saying that this is a bug, then SE as well as all manufactures will probaly never even look at or in some cases think it probally better left as a bug. They could proballly rectify the bug and cause 10 more.
I know this doesnt answer every ones questions or answers but can we please help each other out. You never know if we had such a perfect phone then what would we moan about next
lol[ This Message was edited by: darrengf on 2006-09-05 00:05 ]
Posted by vanity
I tried the search for update on my k800i...
How long usually it takes before it responds???
What settings do i need and how will i know its working...
cause it searches for update for long and then it will say Device Management error in communication???
Is updating/searching will be free??? or per kilobyte... any idea how large the file if i update OTA..
thanks...
Posted by obentou
jc: Same here man, border between Markham / Scarboro. Kennedy/Steeles to be exact.
Dunno where you got your phone, but your camera prob sure is bad.
Posted by sapporobaby
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How long will what take to respond?
Settings for what exactly?
I assume you mean you have tried to use the Update Service. This error happens sometimes, so try again.
The cost will depend on your service plan but you are using a data service. Not sure about the size.
Posted by jasond
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Regardless of status, farkasg had a valid argument, which you acknowledge in your reply - that you have actively made an issue here from some people posting about the firmware. You may not be the only one who feels this way, but you are by far the most omnipresent voice, littering the forum with as many posts about etiquette than those on the issue you're trying to address.
I think a little empathy and patience with newer members of those not as astute as yourself is needed, rather than responding each time. I'm hoping this reactionary demeanor will now cease. Support your own case on this and plead silence.
Posted by hansmusterli
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No, as I said, I tried the "rotate feature" already. It will show the picture correct in the album, yes. But not in the contacts or in the blog or sms. There it is still not rotated, still shows up as landscape.
Posted by hansen
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Correct. Neither turning it in file manager nor doing so in photoDJ will allow it to upload as vertical on blogger. I think of it as pretty annoying and limiting as you will have to enter blogger from a computer afterwards and edit your post manually to turn the picture.
So, another complaint thrown in the direction of the poor se techs...
[ This Message was edited by: hansen on 2006-09-05 13:49 ]
Posted by darrengf
If and when you are trying to update you Firmware via the online update.
Some people are having Problems with it saying, error communication device error.
This is not a fault with the phone.
The fault lies withyour service provider and how there system works.
Some networks hbave what they call a garden wall or a partial garden wall.
If this is the case, then they may not allow you to go onto the update site.
If you want to let me know what network you use and i will try to find out which ones allow the update.
I can tell you that Orange Uk do allow the update via there network . However Orange k800 have had the software update menu removed. Sim Free phones can still use the update tho.
Any questions please ask.
Hope this helps
Posted by presto
Wednesday it is! Any sign of the firmware update yet?
Posted by sPank
Hi,
Just want to report another problem. Hopefully Sony see's this stuff....
Along with some of the other problems reported. I have a new one.
Problem: Shortcuts clear when phone turned off. E.g. The joystick up and right functions aren't mapped to shortcuts by default. If you use them it asks you if you want to map a shortcut to them. After mapping them to shortcuts, turning the phone off then on, clears any shortcuts set and goes back to asking you if you want to set them...
K800i
Network Provider (phone locked to): 3 Australia
F/W: R1CB001
Need more info? let me know.
EDIT: Its intermittent this issue. Sometimes the shortcuts will clear....also, forgot to mention, this is the second K800i ive had and it happend on the first one too.
[ This Message was edited by: sPank on 2006-09-05 16:13 ]
Posted by MrZippy
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Shortcuts clear when phone turned off. |
Does this on the K608i and K610 so maybe this is a 'feature'
[ This Message was edited by: MrZippy on 2006-09-05 15:36 ]
Posted by hansmusterli
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I found the same bug.
Besides that: did you find out how you can change the blog you want to publish from your K800i to? I didn't find any option for changing the connection between phone and blog, neither in the K800i, nor in blogger. I finished one blog I did with my K800i and now I want to publish pictures directly from my K800i to a new blog.
Posted by obentou
Those shortcut bugs were apparent on the K750i as well.
I think you have to first DEACTIVATE the shortcut you want to use first, then REASSIGN it. Then try rebooting the phone just to make sure. It should work that way. Hope this helps.
Posted by hansen
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Log in at blogger. On the right hand side, you'll see a headline "mobile devices". Follow the link and you can choose which of your blogs the phone will post to. Create the new blog first, then assign your phone to it.
Posted by gareb
Reckon' there gonna be a lot of folks out on SEUS tomorrow checkin' out if there's some new stuff out. And I truly hope there is.
Posted by jc_0716
i have just called SE and da lady sed the new firmware is out!! but i cannot confirm this yet because i need to recahrge my phone but i told her about the problem wiht my camera she told me to try installing the new firmware on SEUS... so someone go and check if what she said was true