Posted by rallyevo3
go easy I only joined tonight and am no expert !!!
I have a W800i and it freezes when the keypad is locked sometimes, the clock that displays appears to have stopped and all I can do is take the battery out and re-start... the firmware is R1AA008 ... this maybe a daft question but.. my phone is unlocked (sim free).. will changing the firmware or doing a master reset change that?.. any ideas welcome
Posted by BobaFett
welcome here! let it flash again with the actual fw version, if the fone is under warranty sE will do it for free of charge.
Posted by rallyevo3
sorry I said I'm no expert... do you mean upgrade the firmware... bought it from Ebay from what seems like a genuine guy.. but therefore no warranty.. DOH!!
Posted by BobaFett
u can do it online on sE website, might be a simple flash will solve your problem
Posted by seguy
I had the exact same problem as yourself. My W800i would freeze on the standby clock screen, phone would not respond, the only thing that did function is the backlight, when I would press the up or down volume buttons.
I did not have this problem until I flashed to R1AA008.
When I updated through SEUS with R1BC002 (latest version), the problem was solved.
So you can do one of 2 things:
*Update to firmware version R1BC002 through SEUS (Sony Ericsson Update Service).
*Go into SETTINGS>DISPLAY>SLEEP MODE CLOCK>OFF. This will turn off the clock in standby mode so the phone will not freeze. Display will be blank in standby mode, but you can just press one on the volume buttons to illuminate, and display the clock.
Posted by seguy
Also, doing a master reset, or a software update, should not change the status of your sim lock. If you bought it unlocked, it should stay unlocked regardless.
Posted by rallyevo3
Thanks Seguy that't so helpful... I'm nervous about changing the software as I have read horror stories on the forum about is wrecking the phone.. I'll try turning the clock off
Ian
Posted by BobaFett
horros story? hard to believe if u let it flash or upgrade in an sE service or pertner service, the fone goes wrong...
Posted by rallyevo3
just decided to be a devil and upgrade the sotware using the update service software... my phone has R1AA008 software but it said I had the latest sotware and an update wasn't available?
What do you make of that?
Posted by BobaFett
here are some useful datas:
http://www.esato.com/board/viewtopic.php?topic=92737&start=0 Posted by rallyevo3
Thanks but that says there is a later version of software than mine but I can't download it for some reason!!
Posted by BobaFett
i noticed it aswell, that sE web dont offers the latest fw versions, donnow why. no chance that u can visit an sE shop?
Posted by rallyevo3
maybe but won't they charge me? I bought the phone from Ebay so have no invoice and therefore no warranty!!
Posted by BobaFett
i see. well, dont u know anybody who works in a mobile shop and can do it for u?