Posted by w810_novice
hi guys.. you can guess by the name... i'm a novice!!
got my sony w810i 48 hours ago and was blissfully happy with it until i was copying mp3's over from my laptop to phone using the supplied cable.
the cable was pulled out of the phone after mp3's were loaded and the phone screen flashed white a couple of times and then it froze completely.
i couldnt turn the phone off so i took the battery out, replaced it and tried to start again and now the phones starts up but only shows a screen that says INFO and if you click that it says OK then if you click that it says INFO and so on and on and on!!.
now i'm no phone pro but to me it looks likes i've managed to wipe the software from the phone completely as if ive formatted it! doh.
you guys got any ideas for me as ive got no real warranty for the sony cos it was a purchase from ebay
(can i just remind you that it was working perfectly until the data transfer mishap)!
thanks fella's
Posted by w810_novice
i was also tryig to install a game onto the phones memory and didnt know when to put it... so i tried putting it in 2 locations 1st was in the 'system' folder on the phone and the second was in the 'download/temp' folder on the magic gate stick.
could this have brought the demise of my 810i !!
/o/
and if so would i be able to fix the problem by just replacing the files that i meddled with with a copy of sum1 elses from another phone? (anyone willing to help me attempt this one?)
funnily enough b4 i pressed the walkman button and it began playing the songs i had installed.. but screen stayed on the 'info/ok' bit.
w e a r d.
ciao 4 now
Posted by trotskyite
Got the same problem here - but mine din't last the day.
Whilst transfering files the usb cable got pulled out and it froze. Battery out and restart and all i get is a white flashing screen.
I'm assuming its got to go back and be reflashed, but can any one tell me if the new w810 flash from davinci team will sort it out? Used them with my k700i but will it totally void warrenty on my new vodaphone w800i - orf can I reset it to vodaphone after fixing it with davinci??
Ta
Posted by jepherberich
novice: have you tried taking the MSD out before powering the phone on? i managed to kill an msd with my w800 (old firmware) before, and it wont power on with the stick inserted. if that doesnt work, looks like you corrupted the fw itself and have to have it reflashed. i'll PM you my IM details, in case you want help with that
trot: whatever bugs are in the latest firmware will be there, even if it's davinci. but if you need your phone to work now, youre not really left with a choice here
Posted by scapevlocity
easiest way would be to exchange the phone for a new one from the ebay person.
Posted by kristianm
Post-W800 phones are proned to WSOD during USB file transfers because of the restart-to-FileTransfer-mode thing that W550, W900, W600, and W810 have.
My sister's W900 got WSOD once when she accidentally pulled off the USB cable while her W900 is rebooting to File Transfer mode. Got fixed only thru a service centre.
Posted by w810_novice
thanks for your thoughts folks....
do any of you guys know of a plac e where i can download a firmware for my phone. it was a vodafone branded phone so would a debranding update fix this problem. i am greatful for your suggestions on this topic ... any more idea's, fire em' my way!
cheers!
Posted by numb
http://www.davinciteam.com/
I would do a repair or reflash using generic firmware from davinciteam - Im quite sure that would fix your problem as well as debranding the phone which is only an improvement. Remove MSD while doing it.
You need to buy 1 or 2 instant log accounts and download the latest clientsoftware and DCU60 usb cable drivers.
Posted by w810_novice
* i have officially given up*
i have no doubt that flashing the phone would fix it and davinci is the answer. but i havent got the patience for all that palava.
time to bin the sony.
thanks for your time and idea's guys.... much appreciated.
gotta draw the line somewhere and here it is .
-----------------------------------------------------------------------------------------------
besides was kicking myself that i didnt get the W950i
thanks guys
Posted by JJ!
so what are you going to do with it? i can supply a bin for you lol!
Posted by trotskyite
Just took my wsod phone into the vodaphone shop and got it swapped out no questions asked.
Now just got to see how well this new one lasts!!!
Posted by Xugaa
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you didn't say but... please tell me you did a 'safely remove hardware' before you took the cable out of the phone?!!!
Posted by numb
argh - dont bin it, it breaks my hart.
If you cant do it yourself, then send it to me and Ill fix it for you for free, and return the phone to you.
Posted by w810_novice
i managed to borrow a phone from a friend at work (w810i) connecte his phone to my laptop and copied all the files from his phone to my hdd. then plugged my phone in and deleted all files fro E:/ (phone) and replaced them with the ones from my mates phone and the phone spang back to life! although with all his settings!
for future reference... if i want to install a game to the w810i phone... where do i put it on the cartd or phone? which directory?!?
guys thank you all very much for your idea's on this topic you have all helped me a great deal
i owe you 1 
Posted by ghentboy
a trusting friend
So my w800 will be prone to this too then?
Ill take extra care
Posted by bloodoak
I'm having the same problem as novice and i have allready downloaded the program from the davinciteam. Now the thing I would like som help with is what should i do to flash my phone (w810i). Bassicly i need some guidelines.
If someone could help me i would apriciate it.
Posted by dikki dik
My phone doesnt boot at all anymore. Will it work again after a reflash with davinci?
What you guys think?
Posted by jepherberich
yes, unless you dropped it or wet it or exposed it to humidity, etc
Posted by dikki dik
Well its more like I tried to test my cable through davinci didn't even try to flash it. My phone wasnt recognized tried it five times after the fifth time it didnt boot anymore. I discovered i was using the wrong client, but i think that should not ruine my phone by just testing the cable. It's really weird.
But ur sure its not only the main and fs file, the erom file doesnt need to be flashed.
Posted by Catalyst
This seems to be the exact same problem that im having, and my w810i was also an eBay purchase so i cant return it, anyone know how i might be able to fix it?
Posted by coo1k3n
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To install a Java game or application, just drag it to the 'Other' folder in either the phone's memory or on the memory card.
Sounds like Davinci Team will be racking in the cash soon! You would have thought that SE woulda made a stable firmware platform by now to base new phones on. Seems like these bugs are never ending...