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quick question about apple repair service

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Posted by EastCoastStar
do they work on the weekends? just curious, i want my ipod back haha.


Posted by Luke-the-magic-man
yes they do tleast in europe they do

Posted by EastCoastStar
apple is goin a bad job at keeping me updated and getting my ipod back to me

Posted by Luke-the-magic-man
still aint had it back?

Posted by EastCoastStar
nopeee

Posted by Luke-the-magic-man
well in the uk they take all the faulty items to the neverlands I think, it could be the same for the usa, why don't you check the status on the apple site?

Posted by EastCoastStar
this is what the status says on the website...

Step 2 - Service

Diagnosing product (31-Mar-2006)


Status: Diagnosing product

so it doesnt tell me.

Posted by Luke-the-magic-man
well that means its got there, you should hear back from then within 12 hours, 90% of the time within 6 hrs of recieving it a new one is dispatched to me

Posted by EastCoastStar
they recieved it on the 31st, and no word yet

Posted by EastCoastStar
well i recieved it back today, and they told me nothing was wrong with it. BUT NOW the cable is even harder to plug in

Posted by haynesycop
I had the same problem with apple regarding my macbook. The were going to most my new one out on the 21st April untill i complained and so it came yesterday.



Posted by Luke-the-magic-man
@ east it could be your cable thats a bit f**ked rather then the ipod. In all my time spend on ipods I have never seen or heard of a damaged dock connector...

Posted by EastCoastStar
@miss im glad you got it back early!! im happy for you

@luke, i have tried 6 different connectors now, so i know its my ipod. i wish there was a way for me to show you, but a video isnt the same effect, you know?

Posted by Luke-the-magic-man
pm me mate, if this really is a problem I can discuss something with you which will help you, also add me to msn if you have it that way its easier to explain


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