Posted by Grousey
Having been on O2 for about 6 years and Orange before that I have to say I am intrigued by this new FLEXT contract being offered by T-Mobile.
I was on one-2-one years ago and didn't find the service especially good, anyone on here got any input about T-Mobile UK as a network in general and about the new FLEXT contract specifically?
Cheers
[ This Message was edited by: Grousey on 2006-03-10 15:39 ]
Posted by Syrus_20
Hey mate,
I found tmobile to be a decent network. Few problems I had was the network reception in my area, was horrible, mainly due to the landscape...get problems on a few of the networks as it is lol. Plus they dont upgrade their services & products as fast as the other networks like 3G which is abit annoying. Otherwise their service, customer support and deals are good, especially the flext thing, my brother considering changing his tarrif to it
Posted by Grousey
Yeah I had awful reception with one-2-one however O2 get poor coverage in my town anyway so providing it's no worse than what I've already got then it'll do for me.
I think I'll go for it and report back here on how good a deal it is. (or isn't)
Posted by awave
t-mobile decided not to go for 3g - because they didn't apply for a permit/certificate sort of thingy to be able to do it. imo this is probably a good idea - because then everyone on t-mobile will probably then benefit from whats going to be 3.5g (real speed broadband net on phone
!)
Posted by mutleyboy
to the last poster, i think you will find that t-mobile do have 3G services, why else would they be selling hansets like the N70 and MDA Pro which are 3G phones??
Posted by darrengf
Im currenlty on Orange and the Flex T is so much better idea.
The only thing that puts me of is the network.
I work all over the country and never have a problem with Orange. However I also have a Virgin Sime card and some times i jet cant get a signal.
Posted by nicv27
After reading all your posts i thought i would add,
i have been with t-mobile for many years through all their various guises(mercury -one 2 one and t-mobile)
I live in kent and travel around london daily and have no coverage problems, When i have been abroad the roaming arrangement was xcellent
Customer service is second to none , like a lot of people i use a k750i and have experienced the dreaded joystick problem and t-mobile have changed the handset twice now (although they are not so accomadating with water damage,but thats another story)
The only gripe i have with them is they seem to get the latest handsets last , but their answer to this is "We test them for longer to limit faulty exchanges"
Posted by Grousey
Well I took the plunge and went for the Flext 35 direct from T-Mobile.
£26 p/m and a free handset.
Looks good so far, £180 of credit allowance to be used between text and calls.
The concept is great and so far the coverage seems fine.
Posted by Greggy
So this is something like o2 payngo where u have 100 credit units to use for xnet calls and txts? So how many txts/calls do u get for 26quid a month?
Posted by lovewalrus
Flext35 gives you 180quid to spend on calls, txt, pic/vid messages and voicemail. Calls are 20p per min, txt r 10p each, pic/vid messages are 20p each and voicemail 10p a min! If you go to there website there's a converter for you to try! Grousey, PM me mate-i have something you might want! :-)
Posted by jcwhite_uk
Heres a link to the tariff discussed:
http://www.t-mobile.co.uk/Dis[....]e_plan&ppid=903&pf=Flext+plans
You get £180 credit for £26.25 a month. This means that if you only make calls you get 900 anytime minutes or if you use texts only you can have 1800 texts. You can then mix whatever you want so you can have 600 texts and 600 minutes.
Posted by amawanqa
900 anytime minutes of calls for as little as that.... pretty impressive!
[ This Message was edited by: amawanqa on 2006-03-13 21:26 ]
Posted by Greggy
Is that xnet? Stil dnt unddrstand this 26 quid a month and u get 180quid credit whats that mean
Posted by amawanqa
Yep, it's x-net.
Says so in the link. The 'credit' seems to be your 'reward' for taking out the 18 months-only option for the Flext tariffs. (ie. £180-worth of either calls, texts, etc for less than 30 quid a month!)
Unless I'm mistaken...?
[ This Message was edited by: amawanqa on 2006-03-13 21:41 ]
Posted by Syrus_20
My brothers on the tarrif and says its awesome, basically u pay your monthly line rental of £35 and instead of certain amounts of mins/txt, you get £180 worth to spend on calls or texts at a certain price, ur choice
Meaning you can spend more on calls when you need to or vice versa.
Tmobile is great, apart from being the last to get the handsets and some network reception problems i find.
Also they are on 3G but only in London for the moment, they are apparently working on spreading coverage to the rest of the UK but will take time as always. Hope this helps
Posted by sunjivas
hadn't actually noticed these new tariffs from T-mobile until I saw this thread and I have to say i'm very impressed! If I didn't already have 3 contracts running I'd buy it especially at these cheaper introductory prices! They're also offering a wide range of phones free on these tariffs even on the cheapest of tariffs.
Posted by stevemiddie
I was a loyal Orange customer until T came out with a great tariff for me 10 months ago.
I signed up for 18 month contracts because of what was offered at the time. After 9 months, i started to be over-charged for calls and line rental.
I called T and it was no problem. They sorted out my refunds within the day and offered me a free W800i as a way of saying sorry.
Fantastic! I cannot fault there customer services. Always helpful.....and always ( for me anyway) call me back when they say they will.
Because of my particular probs with over-charging, not only did they give me the W800i free ( still within contract) but they also gave me a special tariff of 200 x mins and 100 texts for £11.50 for the next 12 months!!!
Brilliant!! I,m gonna take out this new flex tariff.
Posted by Grousey
I see most of the questions fielded have been answered but I'll quickly re-cap...
It does work similarly to O2's PAYG that gives you 100 "credits" to be used on text/voice as you chose.
You pay T-Mobile £26.25 p/m (if you buy from them direct) and they give you £180 credit each month and it's up to you whether you use it on text or voice or a combo of the 2.
And yes the theory is correct, you can effictively have 900 any time x/network minutes for only £26 and you get most phones free.
Glad I switched!
Posted by jcwhite_uk
I do think that the Flext tariffs are great value. The only bit putting me off is the 18 month contract, I prefere 12 month contracts.
Posted by SE-Naz
What you will realise that... all networks will get better deals on the 18month contracts rather then 12months..... I use to be the same I will never get a 18month contract and 2 months back got myself a 18month contract only reason why cause I got 750MINS & TX ANYTIME X-NET......
So it was worth while.....
Cheers
ENJOY
Posted by Grousey
1st 18 month contract I've ever taken myself admittedly.
I figured though that with a deal being as good as this, it'd be unlikely that something hugely better will come along inside that time period.
Could be wrong, hindsight is a wonderful thing.
Posted by jcwhite_uk
I dont use much in the way of minutes or texts but like getting a new phone as often as possible. I dont mind paying a little bit more to get a phone every 12 months instead of every 18 months.
Posted by Grousey
I only keep phones a max of 6 months anyway, I just buy them sim free once I get fed up with my current one.
I was on O2's sim only deal before anyway so the new phone doesn't matter to me, I ordered a SLVR with my Flext contract and gave it to my dad and carried on as I'd only bought my E770 about 2 weeks ago.
Posted by Anuj
Has anyone got Orange to match these price plans!?
I know Orange do some sort of price match where they match competitor prices - has anyone tried doing this?
I would but don't need a new contract as yet coz got 4 already! But anyone out there who needs one it may be worthwhile to try and do this as IMHO Orange CS is better than T-Mobile's.
Posted by Grousey
Must agree with that, Orange is the best CS I have come across.
With T-Mobile I had a fairly lengthy wait (10 mins) but the operators are all helpful once you get through.
O2 online charge you a fortune to ring CS!
Posted by Greggy
I think o2 offer a slightly better sim only rolling contract (cancel when u want) of course u dnt get a phne with that
Posted by Grousey
I was on the O2 rolling contract deal and it IS a very good deal with costs very similar to the T-Mobile deal.
The 2 things that gave T-Mobile the edge for me were : -
1. You DO get a free phone and upgrades are available
2. The flexibility to vary whether I need more text than voice in any 1 particular month.
That said, the O2 sim only deals are top drawer.
Posted by slalomman
There are simply no other mobile phone networks that can rival T-Mobile Flext plan at the moment. It will be interesting to see how other mobile operators respond to such a flexible and comeptitive pricing plan.
Posted by amawanqa
Yeah, it'll be interesting to see when and how the other networks respond to Flext.
I'm a bit surprised that their appealing, special-effects-loaded TV ads don't really mention much about what Flext entails; surely drumming the point home about what you get for your Flext tarriff would spur further interest from the public? Mind you, what do I know about advertising and the strategies behind these...?
Posted by Grousey
The T-Mobile adverts obviously worked as I am now a flext customer having NEVER even given a second thought about moving to T-Mobile.
The content and frequency of the adverts made me curious enough to check out the details online and that was me snared.
I'd be very surprised if the other networks don't launch something silimar this year as I expect they'll have lost a fair few customers to this deal.
Posted by soulframe
For all those who are put off by the 18 month contract you could always go for this:
http://www.t-mobile.co.uk/Dis[....]e_plan&ppid=909&pf=Relax+plans
500 anytime xnet minutes and 200 texts for £26.25 a month.
Not as good a bargain as the flex tarrifs but then again still very good compared to all the other networks
Posted by amawanqa
I agree; that's still very competitive, particularly for a 12 month contract.
Posted by SE-Naz
The relax tariffs are of good value too.
You can also try companies like onestopphoneshop or e2save and get cash back deals on these types of tariffs and you could save even more, so you get an even better deal.
Hope this helps
Cheers
ENJOY
Posted by Greggy
You can also add a bolt on for 7.50 to get unlimited gprs. Well they say fair usage but what does that mean? 1000mb a month? Who knows
Posted by soulframe
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Have you used either of those 2 companies, if so what are they like? Are they prompt with thier cashback deals. Also, are you dealing directlly with the networks or via a 3rd party? Lastly can you port your number from another network?
Posted by voda_jon
the other networks dont seem that bothered by these ne flext deals as they think it can also confuse customers a lot more than rigid plans where u get set amount of mins etc...
Excluding the small (and we are a minoroty of mobile phone users on this site compared to the larger picture!) group of users on here, how many mobile phone users get confused thinkin how many minutes they have used and thats when they know the exact amount of free mins to use each month... imagine who confused they would be havin £180 of credit to use an then having to try an work out how much they have used...
Just like wen voda released the Stop the clock deals the other network havent released a similar deal as they wont want to b seen as 'copying' the other network!!!
So dont expect ANY of the other networks to produce similiar plans!
Posted by mutleyboy
but t-mob send you a text each week with the flext tariffs to let you know how much of your allowance has been used or is left, great idea that i think
Posted by amnesia
i took the 18month anyway because of the awesome minutes.
THey said that depending on what you spend you can get an upgrade on the 12-16th month which is not bad.
Posted by Grousey
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Plus ringing 150 allows you access how much of your allowance is remaining.
Anyone who can't understand that 1 text deducts 10p and 1 minute of phonecall deducts 20p from a monthly credit allowance of £180 probably isn't intelligent enough to have ordered a phone in the 1st place.
IMHO of course.
Posted by darrengf
The other networks havnt released the tarriff like flex t because they are getting greedy especialy orange with these new stupid Animal Tarrifs and charging customers 1 p for there sms delivery reports is tight and petty
Im with Orange but say good luck to T-mobile for being differnet and adventurus.
If it looses alot of customers from the other networks then instead of being big headed watch and learn.
The new T-mobile tarrffis are great, easy to understand and now with this £7.50 of wap for unlimited all i can say is now watch this space for the other networks to really poop.
All i can say is that the Future is Magenta, lol
Posted by amawanqa
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LOL, a very 'orange'nal phrase!
Posted by nickcat
Flext is an incredible tarrif regardless to whether its 12 or 18 months, the reason u get so much for your money is becuase you are commiting yourself to T-Mobile for that extra 6 months.
Posted by arj2442
Flext is an awsome deal..
Plus i can see the point someone was making about we hear on easto are a rare breed of mobile hungry consumers and being able to understand contracts, where as the rest of the public may struggle...
The best thing that come from this is, when my contract runs out, i know for sure that if i mention the new flext plans to my friendly o2 online helper, he may well offer me a far better contract with o2 than im on rite now:D hehe
Thank You T mobile..
AJ