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Help required with W800i and HBH-608

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Posted by Chazzer3
Hi guys,

I hope someone can help, after I've paired the devices I go to Bluetooth>Handsfree>HBH-608 and press connect, and then, it connects for about 10-ish seconds and then disconnects. This causes problems, such as if I make a call on the phone, it doesn't go through the headset, and when I receive a call the phone rings, but not the headset, although if I press the button on the headset it seems to answer...?

In the instruction manual for the headset it states that whenever the headset is on and in range of the phone it will automatically connect which it doesn't.

Could someone please help, and let me know what to do to make it connect for as long as I wish?

Thanks a lot in advance,

Charlie -

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[ This Message was edited by: Chazzer3 on 2006-02-16 17:13 ]


Posted by dima69
Just a guess. Try following:
1. Go to Menu, Settings, Connectivity, Bluetooth, Handsfree, Incoming call. Set the bullet to 'In handsfree'
2. Go to Menu, Settings, Connectivity, Bluetooth, Power save. Set the bullet to 'On'
3. Go to Menu, Settings, Connectivity, Bluetooth, Visibility. Set the bullet to 'Show phone'

Try to combine these options. Maybe this will help.

Posted by jubilee
@chazzer3
have the same prob as you mate

@dima69
thanks, gave it a shot, but it didn't work

any other suggestions out there? i'm on R1N035

Posted by Chazzer3
No, didn't change anything for me either, but thanks mate, I might try updating the firmware, whats the newest W800i firmware? Does it have same(ish) firmware's as the K750/D750?

Thanks again chaps,

Charlie -

Posted by dima69
R1AA008. I'm pretty sure about that. At least in Orange ISR.

Posted by Chazzer3
Cheers, I'll have a look when I get it back from 'The Mod Shop'

Posted by dareka
I'm also having trouble with my W800i (on O2) and my HBH-608.

Sorry to bore everyone with details, but a couple of weeks ago I was quite happily using an S700i with a JABRA BT200. My O2 contract came to an end and I upgraded my phone to a W800i.

The JABRA headset didn't get on with my new phone at all, to the extent that I the phone back to the shop and was given a new one.

The replacement phone seemed to get on a little better with the JABRA headset, but not as well as the S700i had done. Thinking that the problem must be with my JABRA, I decided to throw it away and splash out on an AKONO HBH-608.

At first, everything seemed to be fine between my new bluetooth headset and my new W800i. However, after a few days, odd things started happening.

The best way I can describe it is that most of the time, when I switch on the HBH-608 and connect it to my phone, the connection remains intact for around two minutes or so and then the HBH-608 plays a little tune (lots of short beeps going from high-pitched to low) and conks out. The phone still seems to think it's connected to the headset, but it doesn't communicate with it at all, neither to make calls nor to receive it.

Most annoyingly, when I then go to my Bluetooth menu on my phone and select 'Turn off', it sometimes takes ages to respond and has quite often frozen completely, and I've had to take the battery out etc etc.

Just for everyone's info, the software I've got on my phone is R1AA008.

I'd appreciate any help on this from anyone!

Posted by dima69
Hmmmmm, seems to me that it's a common problem between W800 and HBH-300. Some sort of incompatibility maybe. Do you have Sony Ericsson representetives in the place you live? Try to contact em by phone, because there is no email contact anymore from their website. But i must say that it's really wierd problem.
1 more thing i can think of... Can you borrow from anyone you know other BT headset, let's say from another brand (Moto, Nokia, etc.). Try to pair it with your phone and see what will happen.
Cheers.

Posted by dareka
Thanks for replying so quickly.

I contacted SE by telephone and the first suggestion they made was the same as yours, so I'm going to see if I can find other phones/BT headsets to pair with mine.

I'll post the results here.

Posted by dareka
It looks as though the problem is with the phone.

Does anyone have any ideas that might help?

Thanks very much.

Posted by dareka
I've spoken to someone from SE again and it turns out that the 'tune' I described earlier (please see my first post above) is an indication that the BT headset is going into 'power save' mode. Apparently what SHOULD then happen is that if I wish to make or receive a call, the connection between phone and headset should instantly 'wake up', but for some reason that isn't happening... with the result that I can neither make nor receive calls.

SE said I should visit the Update Service and download the latest software... which I said I've already done.

SE then said I need to send them both the phone and the headset for them to have a look at... which I'm loath to do.

Any ideas anyone?

Posted by dima69
Quote:

On 2006-02-23 19:13:12, dareka wrote:

SE then said I need to send them both the phone and the headset for them to have a look at... which I'm loath to do.




Why not??? Give it a shot!

Did you try to activate 'Power save' mode???

Posted by dareka
Do you mean 'Power save' on the phone, because if you do, then yes, I have tried it both On and Off.

And the reason why I don't really want to send the phone to SE is because they say they might keep it for up to 21 days and that they don't provide 'courtesy replacement' phones.

Thanks for replying, though.

[ This Message was edited by: dareka on 2006-02-23 19:15 ]

Posted by dareka
Just in case anyone is interested or has similar problems...

I took my phone back to the retailer yesterday and they confirmed that something must be wrong with its software. They replaced the phone and so far - fingers crossed - it seems to be working fine with the BT headset.

Posted by Sir Ice
Damn, I have the exact same problem. Headset goes to standby, both with a MSI FT200 and a Plantronics 320. The headset and the phone work well together for 10-15 minutes and then the problems described above occur.
But I don't exactly have a warranty. What software version does the phone that works with a bluetooth headset has?
And perhaps eve more important, what are the firmware versions and customization version? Which EMEA are they?

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[ This Message was edited by: Sir Ice on 2006-03-04 14:57 ]

Posted by jubilee
technicalities aside,
i find that clicking on the main/answer button on the headset immediately after the disconnection (to pair again) will lead to a long lasting connection.

Posted by Sir Ice
How long and lasting?
I have discovered also that as long as long as the MSI FT200 headset blinks 3 times every 3 seconds everything is ok, but when blinks once twice or once every 3 second, meaning that it goes into standby that is when all the troubles begin

[ This Message was edited by: Sir Ice on 2006-03-08 04:06 ]

Posted by jubilee
sorry mate, only applies to the 608 for me ... wouldn't know bout the MSI.
long and lasting til i finally disconnect it (or move out of range).

Posted by Rookwise
Have exactly the same problem when connecting my hbh608 to either my w550,w800,z520 and k750. All are sim free models with lates


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