Posted by DJa357
recently, I briefly changed the sim card to my w800i to make a call with my other sim card. it worked just fine but when I switched it back to the previous sim card all it would do was turn on then turn off. Since then I had the battery checked. it all turned out fine. The service center says that it is a case of corrupt software. What I'd like to know is that what that means and if possible can I get software to fix it myself?
Posted by whizkidd
If your phone is under warranty,(which i presume, is) you should try updating the firmware at the service centre itself.
You can also update the firmware yourselve using SEUS (Sony Ericsson Update Service)
There are a quite a lot of threads on how to update firmware yourselves, but it might be a bit technical for a new person..so i'd rather suggest you get the update job done at the Service center..
Posted by DJa357
Oh okay... The thing is, the place where i bought my phone, they only give one week warranty... Anyways i already brought my phone to SE service center. What bother's me is that there's this guy at the service center who has a K750. The customer service personnel told him that his phone didn't make the upgrade. she was saying that it is more of a board problem. The problem with his phone was a blinking lcd. Like when you turn the phone on the logo will appear then it will blink or sumthing like that. so what can you do if it is a board problem?
Posted by voda_jon
nope this is a Firmware problem. it is covered under the SE warranty so take it back an ask them to fix it for u. they have to under the warranty.
Posted by DJa357
what is a firmware problem. Anyways i called SE today. They told me that they are still fixing it up. They are customizing it. It is still a software problem according to her. I also called the place where i bought the phone and they told me that the phone was from China. Is it possible that during the customization the phone will have a board problem or anything. Sorry im not good at this kind of stuffs. You see i'm getting anxious because it's been a week now and i haven't gotten my phone yet..
[ This Message was edited by: DJa357 on 2005-10-11 10:51 ]