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Capping bills

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Posted by SCORPIONKING1982
Is is possible to place a limit on how much your allowed to spend on your contract phone? For example if I dont want to spend more than £50 a month can I phone up o2 or whoever and ask them to put that limit on?

Tom


Posted by p900 lover
i know u can on t-mobile, not sure about o2, would be quite good to find out so let us know please/

Posted by 701
Mine is not interested in limiting my bills, on the contrary!I don't think any1 will,think about it.U and only u can limit ur consumption .. if u r up to it hehe

Posted by SCORPIONKING1982
Quote:

On 2005-09-25 13:31:50, p900 lover wrote:
i know u can on t-mobile, not sure about o2, would be quite good to find out so let us know please/



Are you referring to the U-fix contracts or can it be done on any contract?


I know it'd make sense to say its down to me to control my spending but when you only recieve a bill once a month its difficult to know exactly what you are clocking up on your bill.

I agree though most companies probably wouldnt let you do it due to the fact they'll probably lose money

Posted by p900 lover
im not 100% sure as a friends was telling me that his parents capped his contract bill, ill ask him if it was a u-fix it or not,

im pretty sure hes on a normal contract tho

Posted by lovewalrus
U-Fix is the only way to cap bills on T-Mobile. Can't do this on normal contracts as sometimes and i mean sometimes, usage ect comes through a bit late on the rater-therefore could take you over your self imposed credit limit! Plus it's the usual story about lost revenue i'm afraid! Hope this helps :-)

Posted by p900 lover
are you sure that is cant be done on normal contracts?

Posted by SCORPIONKING1982
Its a shame it cant be done, i mean its virtually impossible to keep an accurate record of your spending without writing down EVERY call and text your sending and thats just a bit anal if you ask me.

Ok theres pay and go but you dont get decent amounts of free calls and texts on that.

Posted by 701
U can do this:reset ur clock at the begining of the contractual month and check the minutes u spend from time to time.Make an average price for a minute and then u'll know b4 the month ends how much u spent.Here,i send an sms to the operator and the system replies by telling me how much i spent on calls,how many mb's i have left for free.Don't u have such a system?It's a great sys!

Posted by lovewalrus
Absolutely possitive P900i lover. If your not on a self service/online plan, you could always dial 150 option 1 free of charge-it's usually pretty much bang on! :-)

Posted by x_lucy_x
yeah dan.. dont be so pushy

Posted by batesie
you definatly can on 02, but it takes the system 24 hours to update, so if you hit the £50 mark, you could go over by 24 hours worth of calls....

Posted by jcwhite_uk
I have a credit limit of £75 om my O2 account. If I hit this limit then I cant call anymore. Luckily I only spend about £20 amonth.

Posted by x_lucy_x
oh how i wish my bills were 20 quid a month!!! that will never happen

Posted by p900 lover
ok love, (lucy) i will ask jordan and then we can know 4 sure

Posted by batesie
Quote:

On 2005-09-24 03:06:57, SCORPIONKING1982 wrote:
Is is possible to place a limit on how much your allowed to spend on your contract phone? For example if I dont want to spend more than £50 a month can I phone up o2 or whoever and ask them to put that limit on?

Tom




I'm sure you work for o2!?!

Posted by methylated_spirit
You most certainly can my friend, i do it.

Posted by SCORPIONKING1982
Quote:

On 2005-09-28 17:28:06, batesie wrote:
Quote:

On 2005-09-24 03:06:57, SCORPIONKING1982 wrote:
Is is possible to place a limit on how much your allowed to spend on your contract phone? For example if I dont want to spend more than £50 a month can I phone up o2 or whoever and ask them to put that limit on?

Tom




I'm sure you work for o2!?!





I certainly do mate, just not in the billing/customer care departments. I'm a humble engineer and don't have any contacts in customer care so when it comes to stuff like this I'm just a regular customer like you guys!

Posted by SCORPIONKING1982
Ok just got off the phone to customer services (O2) and it is possible to put a limit on your account but as the system takes 3 days to update its still possible to go over that. You get a text when you've reached the limit.


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