Posted by RichardC81
Hi just got a W800i on O2 and want to use the email faciliites. I've been to the SE website and downloaded the settings for the WAP and MMS and they work fine. But the Email settings don't seem to work, I'm using the actual 02 email address you can access online (smtp@o2.co.uk) as the email account.
When I try and send an email it takes a while and then comes back with "username/password incorrect" but they aren't wrong, i've triple checked.
Can anybody help.
Posted by elsapo
hi and wellcome to esato!
I'm not an O2 expert but I would like to suggest you to contact your service provider and ask them.
I'm on Vodafone and, due to a tecnical problem, I have to use a different pw to check my email on internet than from vodafone pop3 server.
Good luck.
Posted by RichardC81
I spoke to O2 and they said the settings should work and that someone would get back to me, i'm still waiting.
I find it odd that it says I have the wrong username/password, surely this means it is connecting to the right server at least?
Posted by elsapo
Sure. It looks like a server has been reached... But not necessarily the right one!
Just a useless joke.
By the way, what is the meaning of the email address you have posted? What does it mean 'smtp'?
It cannot be your accoun/address...
Posted by RichardC81
SMTP=the username ie. PeterSmith01
Posted by goldenface
Hi RichardC8. Your Username is not your email address right? Smtp.o2.co.uk should be your outgoing mail server. Can you tell me who your email provider is?
Posted by RichardC81
O2 are the email provider.
The username would be - PeterSmith01
The email address would be - PeterSmith01@O2.co.uk
Posted by RichardC81
Settings as below
Connect using = O2 GPRS
Protocol = POP3
Incoming server = mail.o2.co.uk
Incoming port = 110
Encryption = No encryption
Mailbox = petersmith01
password = xxxxxx
outgoing server = smtp.o2.co.uk
outgoing port = 25
email address = petersmith01@o2.co.uk
dowload = headers and footers
from name= blank
signature = blank
check interval = off
Posted by elsapo
The settings seem to be correct.
By the way, the pw is referring to the pop3 account, not to the smtp, that is granted by a connection identifier (you can send the message without the account, is the phone that is identified by the server).
As I've wrote to you, I had the same problem with Vodafone. Due to an internal error, the pw that I'm still using on the HTML mail service (my Vodafone logon under www.vodafone.it) does not work if used with the pop3 server.
The pop3 pw is the same that was automatically generated when I've registered my account. Months ago I've changed my profile on the HTML Vodafone site, setting up a new pw, that now works from Internet only, but does not work on the pop3 server.
Did you tried to use the pw that O2 sent you by sms/email when you have registered?
Posted by RichardC81
Tried that, as i did change the generated password and thought it might take overnight to update.
All I can think is that its not O2 GPRS another from the list ie. O2 Mobile web or o2 WAP GPRS.
Posted by EZtips
Try using the encryption, I couldn't get my gmail address to work as a POP3 til I did and i only did cuz of this forum I found
http://www.howardforums.com/showthread.php?t=647094
plus I swear I read it when I was reading thru the gmail POP3 help page. good luck!
Posted by goldenface
I have tried activating TLS/SSL and it asks for a domain name. What do I put in there?
When I try to connect the server can not be found. All the setting are correct too.
[ This Message was edited by: goldenface on 2005-08-16 14:42 ]
Posted by Dr.pratikB.
Hi,i am not expert in this,but i would like to add. 'pop' to the incoming server address. It should be like pop.mail.o2.co.uk i have set up both yahoo and gmail pop account on my 6630.I simply use it successfully on the first attempt.Enjoying the gmail and yahoo on the phone's internal email client.
Posted by mrao
@pratik....what works for you in India...need not necessarily work for users in the UK
Posted by elsapo
Both pop3 and smtp addresses are correct, even if they are redirected, using PING command from a PC.
Did you try to use your original pw, even if it does not work from internet anymore?
Posted by K750i_lvr
why use the 02 email when gmail and hotmail both woork and are more efficient
Posted by wapwap
I'm sorry to resurrect such an old thread but I thought I'd best post here before starting another thread. Has anyone had any luck setting up O2 email on their phones? I'm trying to set it up on my K810i using O2 Mobileweb (although I also tried GPRS and WAP settings but neither worked) and get the same username/password issue as RichardC81, even though I know they work when I log on to O2 webmail through my pc or even my phone's internet browser.
Thanks
